Skilled NursingCMS verified

Hale Makua - Kahului

472 Kaulana Street, Kahului, HI 96732 · Maui County

Hale Makua Health Services is a Maui based non-profit that improves the well-being of those in its care through compassionate personalized health services.

Not yet ratedCMS overall rating(808) 877-2761 Visit website ↗

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Unrated

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates unrated.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 83% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A Kahului skilled nursing community awaiting a federal rating

Hale Makua - Kahului is a non-profit skilled nursing facility in Kahului, HI, with 252 certified beds and an average of about 209 residents per day.

This community does not yet carry a Medicare overall star rating — often the case for newer facilities or those with a recent ownership change. We recommend requesting its most recent state survey directly.

Staff provide about 4.84 total nurse hours per resident each day (1.42 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 29.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 10 health deficiencies at its most recent standard survey, and 3 federal fines totaling $170,249 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.

Strengths

✓Above-average nurse staffing (4.84 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Not yet assigned a federal overall star rating
•$170,249 in federal fines
•In the CMS Special Focus Facility program

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Kahului options — our advisors can help you compare.

At a glance

Certified beds: 252
Avg. residents/day: 209
Ownership: Non profit - Other
Part of a chain: Independent
Continuing care: No
CMS provider #: 125007

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Not yet rated

Health inspections

Not yet rated

Staffing

Not yet rated

Quality measures

Not yet rated

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$14,260–$17,910/mo (median $15,650)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Kahului prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Hale Makua - Kahului →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.84; National avg ≈ 3.9
RN hrs / resident / day: 1.42; National avg ≈ 0.75
Nursing staff turnover: 29.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 10
Federal fines: 3 ($170,249)
Total penalties: 3
Last standard survey: 2026-01-09
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (59 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-01-09Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2026-01-09Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2026-01-09Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2026-01-09Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-01-09Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

2026-01-09Severity D — potential for harmQuality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

2026-01-09Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

2026-01-09Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-10-18	Fine	$71,019
2024-08-12	Fine	$55,640
2023-10-19	Fine	$43,590

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Respite / short-term stays
✓ Studio apartments

Location

472 Kaulana Street, Kahului, HI

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

5.0

13 reviews →

Verified family reviews

No verified family reviews yet for Hale Makua - Kahului.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Hale Makua - Kahului

How much does Hale Makua - Kahului cost?

Hale Makua - Kahului does not publish exact rates. Comparable skilled nursing in the Kahului, HI area typically runs $14,260–$17,910 per month (median $15,650, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

How is the staffing at Hale Makua - Kahului?

Staff provide about 4.84 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 29.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Hale Makua - Kahului?

Hale Makua - Kahului has 59 health citations on its recent federal inspection record (last standard survey: 2026-01-09). The full citation-by-citation detail, with severity levels, is published on this page.

Does Hale Makua - Kahului have availability?

Typically 83% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Hale Makua - Kahului offer?

Hale Makua - Kahului in Kahului, HI offers skilled nursing and is licensed for 252 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Kahului.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
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2
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3
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