Brookestone of Papillion
Scout 97Papillion, NE · 110 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Papillion's top-rated skilled nursing communities.
Est. $8,120–$11,260/mo
View full evaluation →Skilled NursingCMS verified
Emerald Nursing & Rehabilitation Mercy
7410 Mercy Road, Omaha, NE 68124 · Douglas County
0
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlookUsually has openings
Typically 53% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Emerald Nursing & Rehabilitation Mercy is a for-profit skilled nursing facility in Omaha, NE, with 174 certified beds and an average of about 93 residents per day. It operates as part of the Emerald Healthcare network.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 2/5 on quality measures.
Staff provide about 3.59 total nurse hours per resident each day (0.31 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 64.3%, higher than the ~52% national average. On the safety record, CMS notes 30 health deficiencies at its most recent standard survey, and 3 federal fines totaling $73,921 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.59 hrs/resident/day)
- •30 deficiencies at last survey
- •$73,921 in federal fines
- •In the CMS Special Focus Facility program
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Omaha options — our advisors can help you compare.
At a glance
- Certified beds
- 174
- Avg. residents/day
- 93
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Emerald Healthcare
- Continuing care
- No
- CMS provider #
- 285058
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,120–$11,260/mo (median $9,400) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Omaha prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.59
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.31
- National avg ≈ 0.75
- Nursing staff turnover
- 64.3%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.
- Health deficiencies (last survey)
- 30
- Federal fines
- 3 ($73,921)
- Total penalties
- 4
- Last standard survey
- 2025-03-20
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (66 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-04-09Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2026-04-09Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2026-04-09Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
2026-04-09Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
2026-04-09Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
2026-04-09Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
2026-04-09Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
2026-03-18Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-07-28 | Fine | $34,440 |
| 2024-11-14 | Fine | $23,491 |
| 2023-09-20 | Fine | $15,990 |
| 2023-09-20 | Payment denial | — |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Restaurant-style dining
- ✓ Private rooms available
- ✓ 24/7 staff
Location
7410 Mercy Road, Omaha, NE
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Emerald Nursing & Rehabilitation Mercy.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Emerald Nursing & Rehabilitation Mercy
How much does Emerald Nursing & Rehabilitation Mercy cost?
Emerald Nursing & Rehabilitation Mercy does not publish exact rates. Comparable skilled nursing in the Omaha, NE area typically runs $8,120–$11,260 per month (median $9,400, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Emerald Nursing & Rehabilitation Mercy's Medicare rating?
Medicare (CMS) rates Emerald Nursing & Rehabilitation Mercy 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.
How is the staffing at Emerald Nursing & Rehabilitation Mercy?
Staff provide about 3.59 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 64.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Emerald Nursing & Rehabilitation Mercy?
Emerald Nursing & Rehabilitation Mercy has 66 health citations on its recent federal inspection record (last standard survey: 2025-03-20). The full citation-by-citation detail, with severity levels, is published on this page.
Does Emerald Nursing & Rehabilitation Mercy have availability?
Typically 53% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Emerald Nursing & Rehabilitation Mercy offer?
Emerald Nursing & Rehabilitation Mercy in Omaha, NE offers skilled nursing and is licensed for 174 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Omaha.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Emerald Nursing & Rehabilitation Mercy — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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