Scottsdale, AZ · 36 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)● Fills quickly
One of Scottsdale's top-rated skilled nursing communities.
Est. $7,410–$11,850/mo
View full evaluation →Skilled NursingCMS verified
Desert Terrace Healthcare Center
2509 North 24TH Street, Phoenix, AZ 85008 · Maricopa County
39
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 80% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A below-average federal rating — worth a careful look in Phoenix
Desert Terrace Healthcare Center is a for-profit skilled nursing facility in Phoenix, AZ, with 108 certified beds and an average of about 87 residents per day. It operates as part of the The Ensign Group network.
Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.
Staff provide about 3.42 total nurse hours per resident each day (0.51 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 50%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 7 health deficiencies at its most recent standard survey, and 1 federal fine totaling $1,300 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 2-star overall CMS rating
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.42 hrs/resident/day)
- •CMS abuse-citation flag — review carefully
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Phoenix options — our advisors can help you compare.
At a glance
- Certified beds
- 108
- Avg. residents/day
- 87
- Ownership
- For profit - Corporation
- Part of a chain
- The Ensign Group
- Continuing care
- No
- CMS provider #
- 035014
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $7,410–$11,850/mo (median $9,290) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Phoenix prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.42
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.51
- National avg ≈ 0.75
- Nursing staff turnover
- 50%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.
- Health deficiencies (last survey)
- 7
- Federal fines
- 1 ($1,300)
- Total penalties
- 1
- Last standard survey
- 2025-09-26
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (23 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-04-09Severity D — potential for harmFrom a complaintAdministration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
2026-01-22Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
2026-01-22Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2026-01-22Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2026-01-22Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
2025-12-03Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2025-09-26Severity D — potential for harmQuality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
2025-01-24Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-11-21 | Fine | $1,300 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Daily activities & events
Location
2509 North 24TH Street, Phoenix, AZ
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Desert Terrace Healthcare Center.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Desert Terrace Healthcare Center
How much does Desert Terrace Healthcare Center cost?
Desert Terrace Healthcare Center does not publish exact rates. Comparable skilled nursing in the Phoenix, AZ area typically runs $7,410–$11,850 per month (median $9,290, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Desert Terrace Healthcare Center's Medicare rating?
Medicare (CMS) rates Desert Terrace Healthcare Center 2 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Desert Terrace Healthcare Center?
Staff provide about 3.42 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 50% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Desert Terrace Healthcare Center?
Desert Terrace Healthcare Center has 23 health citations on its recent federal inspection record (last standard survey: 2025-09-26). The full citation-by-citation detail, with severity levels, is published on this page.
Does Desert Terrace Healthcare Center have availability?
Typically 80% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Desert Terrace Healthcare Center offer?
Desert Terrace Healthcare Center in Phoenix, AZ offers skilled nursing and is licensed for 108 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Phoenix.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Desert Terrace Healthcare Center — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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