Panorama City Conv & Rehab Ctr
Scout 96Lacey, WA · 155 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Moderate availability
One of Lacey's top-rated skilled nursing communities.
Est. $11,700–$14,750/mo
View full evaluation →Skilled NursingCMS verified
Crystal Cove Post Acute
1505 Carpenter Road Se, Lacey, WA 98503 · Thurston County
Crystal Cove Post Acute Skilled Nursing Facility provides hospital like care with unmatched customer service.
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UnratedHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates unrated.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 94% full (90 of 96 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A Lacey skilled nursing community awaiting a federal rating
Crystal Cove Post Acute is a for-profit skilled nursing facility in Lacey, WA, with 96 certified beds and an average of about 90 residents per day.
This community does not yet carry a Medicare overall star rating — often the case for newer facilities or those with a recent ownership change. We recommend requesting its most recent state survey directly.
Staff provide about 3.39 total nurse hours per resident each day (0.57 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 69.3%, higher than the ~52% national average. On the safety record, CMS notes 40 health deficiencies at its most recent standard survey, and 3 federal fines totaling $221,750 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Not yet assigned a federal overall star rating
- •Below-average nurse staffing (3.39 hrs/resident/day)
- •High staff turnover (69.3%)
- •40 deficiencies at last survey
- •$221,750 in federal fines
- •In the CMS Special Focus Facility program
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Lacey options — our advisors can help you compare.
At a glance
- Certified beds
- 96
- Avg. residents/day
- 90
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 505254
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall ratingNot yet rated
Health inspectionsNot yet rated
StaffingNot yet rated
Quality measuresNot yet rated
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,700–$14,750/mo (median $12,870) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Olympia prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.39
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.57
- National avg ≈ 0.75
- Nursing staff turnover
- 69.3%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.
- Health deficiencies (last survey)
- 40
- Federal fines
- 3 ($221,750)
- Total penalties
- 5
- Last standard survey
- 2026-01-13
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (132 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-03-12Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
2026-03-12Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
2026-01-13Severity E — potential for harmResident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2026-01-13Severity E — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
2026-01-13Severity E — potential for harmResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2026-01-13Severity E — potential for harmPharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
2026-01-13Severity E — potential for harmPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
2026-01-13Severity E — potential for harmInfection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-12-05 | Fine | $19,115 |
| 2025-06-27 | Payment denial | — |
| 2024-12-26 | Fine | $117,108 |
| 2024-12-26 | Payment denial | — |
| 2024-07-16 | Fine | $85,527 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Daily activities & events
- ✓ Library
- ✓ Studio apartments
Location
1505 Carpenter Road Se, Lacey, WA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Crystal Cove Post Acute.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Crystal Cove Post Acute
How much does Crystal Cove Post Acute cost?
Crystal Cove Post Acute does not publish exact rates. Comparable skilled nursing in the Lacey, WA area typically runs $11,700–$14,750 per month (median $12,870, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
How is the staffing at Crystal Cove Post Acute?
Staff provide about 3.39 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 69.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Crystal Cove Post Acute?
Crystal Cove Post Acute has 132 health citations on its recent federal inspection record (last standard survey: 2026-01-13). The full citation-by-citation detail, with severity levels, is published on this page.
Does Crystal Cove Post Acute have availability?
Typically 94% full (90 of 96 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Crystal Cove Post Acute offer?
Crystal Cove Post Acute in Lacey, WA offers skilled nursing and is licensed for 96 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Olympia.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Crystal Cove Post Acute — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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