Skip to content
Haven
Skilled NursingCMS verified

Complete Care at Harston Hall LLC

350 Haws Lane, Flourtown, PA 19031 · Montgomery County

Welcome to Complete Care at Harston Hall, where you can find post-acute, skilled nursing, and long-term care services in Flourtown, PA

1.0CMS overall rating(215) 233-0700Visit website ↗
22
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Complete Care at Harston Hall LLC photo 1Complete Care at Harston Hall LLC photo 2Complete Care at Harston Hall LLC photo 3Complete Care at Harston Hall LLC photo 4Complete Care at Harston Hall LLC photo 5Complete Care at Harston Hall LLC photo 6Complete Care at Harston Hall LLC photo 7Complete Care at Harston Hall LLC photo 8Complete Care at Harston Hall LLC photo 9Complete Care at Harston Hall LLC photo 10Complete Care at Harston Hall LLC photo 11Complete Care at Harston Hall LLC photo 12

Photos via google places, facility website.

Availability outlookFills quickly

Typically 86% full (103 of 120 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Complete Care at Harston Hall LLC is a for-profit skilled nursing facility in Flourtown, PA, with 120 certified beds and an average of about 103 residents per day. It operates as part of the Complete Care network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 2/5 on staffing, 4/5 on quality measures.

Staff provide about 3.56 total nurse hours per resident each day (0.59 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 53.3%, higher than the ~52% national average. On the safety record, CMS notes 27 health deficiencies at its most recent standard survey, and 2 federal fines totaling $17,113 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (3.56 hrs/resident/day)
  • 27 deficiencies at last survey
  • CMS abuse-citation flag — review carefully
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Flourtown options — our advisors can help you compare.

At a glance

Certified beds
120
Avg. residents/day
103
Ownership
For profit - Corporation
Part of a chain
Complete Care
Continuing care
No
CMS provider #
395791

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$11,820–$14,980/mo (median $13,030)Local market estimate

2024–2026 published survey medians, state median adjusted to local Montgomery County prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Complete Care at Harston Hall LLC

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.56
National avg ≈ 3.9
RN hrs / resident / day
0.59
National avg ≈ 0.75
Nursing staff turnover
53.3%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.
Health deficiencies (last survey)
27
Federal fines
2 ($17,113)
Total penalties
2
Last standard survey
2025-04-25
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (91 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-01-20Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-10-06Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-09-17Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

2025-09-17Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

2025-04-25Severity F — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-04-25Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-04-25Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

2025-04-25Severity E — potential for harmFrom a complaintNursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2024-06-21Fine$8,556
2024-06-21Fine$8,557

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services

Location

350 Haws Lane, Flourtown, PA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Complete Care at Harston Hall LLC.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Complete Care at Harston Hall LLC

How much does Complete Care at Harston Hall LLC cost?

Complete Care at Harston Hall LLC does not publish exact rates. Comparable skilled nursing in the Flourtown, PA area typically runs $11,820–$14,980 per month (median $13,030, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Complete Care at Harston Hall LLC's Medicare rating?

Medicare (CMS) rates Complete Care at Harston Hall LLC 1 out of 5 stars overall, including 1/5 for health inspections, 2/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Complete Care at Harston Hall LLC?

Staff provide about 3.56 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 53.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Complete Care at Harston Hall LLC?

Complete Care at Harston Hall LLC has 91 health citations on its recent federal inspection record (last standard survey: 2025-04-25). The full citation-by-citation detail, with severity levels, is published on this page.

Does Complete Care at Harston Hall LLC have availability?

Typically 86% full (103 of 120 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Complete Care at Harston Hall LLC offer?

Complete Care at Harston Hall LLC in Flourtown, PA offers skilled nursing and is licensed for 120 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Montgomery County.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Complete Care at Harston Hall LLC — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

Other top communities in Montgomery County, PA

Willowbrooke Court-Southampton in Southampton

Southampton, PA · 29 beds

5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Usually has openings

One of Southampton's top-rated skilled nursing communities.

Est. $11,820$14,980/mo
View full evaluation →
Willowbrooke Court-Spring Hous in Lower Gwynedd

Lower Gwynedd, PA · 16 beds

5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Usually has openings

One of Lower Gwynedd's top-rated skilled nursing communities.

Est. $11,820$14,980/mo
View full evaluation →
Souderton Mennonite Homes in Souderton

Souderton, PA · 71 beds

5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Very limited availability

One of Souderton's top-rated skilled nursing communities.

Est. $11,820$14,980/mo
View full evaluation →