Care One at Holyoke
Scout 100Holyoke, MA · 164 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Holyoke's top-rated skilled nursing communities.
Est. $12,460–$15,530/mo
View full evaluation →Skilled NursingCMS verified
Chestnut Hill Health and Rehabilitation Center LLC
32 Chestnut Street, East Longmeadow, MA 01028 · Hampden County
60
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.Photos via google places.
Availability outlook● Fills quickly
Typically 86% full (116 of 135 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in East Longmeadow
Chestnut Hill Health and Rehabilitation Center LLC is a for-profit skilled nursing facility in East Longmeadow, MA, with 135 certified beds and an average of about 116 residents per day. It operates as part of the Vantage Care network.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 3/5 on staffing, 3/5 on quality measures.
Staff provide about 3.75 total nurse hours per resident each day (0.40 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 29.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey.
Strengths
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.75 hrs/resident/day)
Best for: Families weighing a dependable, mid-rated skilled nursing option in East Longmeadow, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 135
- Avg. residents/day
- 116
- Ownership
- For profit - Corporation
- Part of a chain
- Vantage Care
- Continuing care
- No
- CMS provider #
- 225303
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $12,460–$15,530/mo (median $13,620) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Springfield prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.75
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.40
- National avg ≈ 0.75
- Nursing staff turnover
- 29.8%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 8
- Federal fines
- None on record
- Total penalties
- 1
- Last standard survey
- 2025-05-20
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (27 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-05-28Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
2025-05-20Severity E — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-05-20Severity E — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2025-05-20Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
2025-05-20Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
2025-05-20Severity D — potential for harmQuality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
2025-05-20Severity D — potential for harmPharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
2025-05-20Severity D — potential for harmNutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2024-03-14 | Payment denial | — |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
Location
32 Chestnut Street, East Longmeadow, MA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Chestnut Hill Health and Rehabilitation Center LLC.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Chestnut Hill Health and Rehabilitation Center LLC
How much does Chestnut Hill Health and Rehabilitation Center LLC cost?
Chestnut Hill Health and Rehabilitation Center LLC does not publish exact rates. Comparable skilled nursing in the East Longmeadow, MA area typically runs $12,460–$15,530 per month (median $13,620, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Chestnut Hill Health and Rehabilitation Center LLC's Medicare rating?
Medicare (CMS) rates Chestnut Hill Health and Rehabilitation Center LLC 3 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.
How is the staffing at Chestnut Hill Health and Rehabilitation Center LLC?
Staff provide about 3.75 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 29.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Chestnut Hill Health and Rehabilitation Center LLC?
Chestnut Hill Health and Rehabilitation Center LLC has 27 health citations on its recent federal inspection record (last standard survey: 2025-05-20). The full citation-by-citation detail, with severity levels, is published on this page.
Does Chestnut Hill Health and Rehabilitation Center LLC have availability?
Typically 86% full (116 of 135 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Chestnut Hill Health and Rehabilitation Center LLC offer?
Chestnut Hill Health and Rehabilitation Center LLC in East Longmeadow, MA offers skilled nursing and is licensed for 135 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Springfield.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Chestnut Hill Health and Rehabilitation Center LLC — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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