Skilled NursingCMS verified

Care One at Redstone

135 Benton Drive, East Longmeadow, MA 01028 · Hampden County

Learn more about CareOne at Redstone, a skilled nursing facility offering post-acute care in East Longmeadow, MA. Compassionate care.

2.0CMS overall rating(413) 695-7866 Visit website ↗

Fair

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates fair.

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 68% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in East Longmeadow

Care One at Redstone is a for-profit skilled nursing facility in East Longmeadow, MA, with 254 certified beds and an average of about 173 residents per day. It operates as part of the Careone network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.

Staff provide about 3.75 total nurse hours per resident each day (0.38 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 45.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 12 health deficiencies at its most recent standard survey, and 1 federal fine totaling $16,720 in the recent record.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.75 hrs/resident/day)
•12 deficiencies at last survey

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated East Longmeadow options — our advisors can help you compare.

At a glance

Certified beds: 254
Avg. residents/day: 173
Ownership: For profit - Limited Liability company
Part of a chain: Careone
Continuing care: No
CMS provider #: 225299

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,460–$15,530/mo (median $13,620)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Springfield prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Care One at Redstone →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.75; National avg ≈ 3.9
RN hrs / resident / day: 0.38; National avg ≈ 0.75
Nursing staff turnover: 45.6%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 12
Federal fines: 1 ($16,720)
Total penalties: 1
Last standard survey: 2025-08-20
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (51 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-31Severity D — potential for harmFrom a complaintAdministration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

2025-10-22Severity G — actual harmFrom a complaintNutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

2025-08-20Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2025-08-20Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2025-08-20Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate foot care.

2025-08-20Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2025-08-20Severity D — potential for harmNutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

2025-08-20Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-10-22	Fine	$16,720

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Scheduled transportation
✓ Restaurant-style dining
✓ Fitness center
✓ Wellness programs
✓ Daily activities & events

Location

135 Benton Drive, East Longmeadow, MA

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.7

253 reviews →

Verified family reviews

No verified family reviews yet for Care One at Redstone.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Care One at Redstone

How much does Care One at Redstone cost?

Care One at Redstone does not publish exact rates. Comparable skilled nursing in the East Longmeadow, MA area typically runs $12,460–$15,530 per month (median $13,620, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Care One at Redstone's Medicare rating?

Medicare (CMS) rates Care One at Redstone 2 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Care One at Redstone?

Staff provide about 3.75 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 45.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Care One at Redstone?

Care One at Redstone has 51 health citations on its recent federal inspection record (last standard survey: 2025-08-20). The full citation-by-citation detail, with severity levels, is published on this page.

Does Care One at Redstone have availability?

Typically 68% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Care One at Redstone offer?

Care One at Redstone in East Longmeadow, MA offers skilled nursing and is licensed for 254 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Springfield.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Care One at Redstone — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.