Skilled NursingCMS verified

Charleston Healthcare Center

3819 Chesterfield Avenue, Charleston, WV 25304 · Kanawha County

Discover quality compassionate senior care at Charleston Healthcare Center. We offer skilled nursing rehabilitation, post-acute care, and more.

3.0CMS overall rating(304) 925-4771 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via google places, facility website.

Availability outlook● Very limited availability

Typically 97% full (146 of 150 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Charleston

Charleston Healthcare Center is a for-profit skilled nursing facility in Charleston, WV, with 150 certified beds and an average of about 146 residents per day. It operates as part of the Communicare Health network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 4.13 total nurse hours per resident each day (0.63 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 37.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 14 health deficiencies at its most recent standard survey, and 1 federal fine totaling $12,831 in the recent record.

Strengths

✓Above-average nurse staffing (4.13 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average health-inspection rating
•14 deficiencies at last survey

Best for: Families weighing a dependable, mid-rated skilled nursing option in Charleston, especially when location or Medicaid acceptance matters.

At a glance

Certified beds: 150
Avg. residents/day: 146
Ownership: For profit - Corporation
Part of a chain: Communicare Health
Continuing care: No
CMS provider #: 515089

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$11,740–$14,030/mo (median $12,560)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Charleston prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Charleston Healthcare Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.13; National avg ≈ 3.9
RN hrs / resident / day: 0.63; National avg ≈ 0.75
Nursing staff turnover: 37.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 14
Federal fines: 1 ($12,831)
Total penalties: 1
Last standard survey: 2026-04-02
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (71 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-02Severity D — potential for harmResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

2026-04-02Severity D — potential for harmResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2026-04-02Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

2026-04-02Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2026-04-02Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2026-04-02Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-11-14Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-10-16Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-10-30	Fine	$12,831

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Daily activities & events

Location

3819 Chesterfield Avenue, Charleston, WV

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.5

39 reviews →

Verified family reviews

No verified family reviews yet for Charleston Healthcare Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Charleston Healthcare Center

How much does Charleston Healthcare Center cost?

Charleston Healthcare Center does not publish exact rates. Comparable skilled nursing in the Charleston, WV area typically runs $11,740–$14,030 per month (median $12,560, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Charleston Healthcare Center's Medicare rating?

Medicare (CMS) rates Charleston Healthcare Center 3 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Charleston Healthcare Center?

Staff provide about 4.13 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 37.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Charleston Healthcare Center?

Charleston Healthcare Center has 71 health citations on its recent federal inspection record (last standard survey: 2026-04-02). The full citation-by-citation detail, with severity levels, is published on this page.

Does Charleston Healthcare Center have availability?

Typically 97% full (146 of 150 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Charleston Healthcare Center offer?

Charleston Healthcare Center in Charleston, WV offers skilled nursing and is licensed for 150 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Charleston.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Charleston Healthcare Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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