Center at Eden Hill, LLC
Scout 100Dover, DE · 80 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Dover's top-rated skilled nursing communities.
Est. $13,160–$16,010/mo
View full evaluation →Skilled NursingCMS verified
Bay Terrace Rehabilitation and Health Center
889 South Little Creek Road, Dover, DE 19901 · Kent County
67
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 81% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in Dover
Bay Terrace Rehabilitation and Health Center is a for-profit skilled nursing facility in Dover, DE, with 85 certified beds and an average of about 69 residents per day. It operates as part of the Prestige Healthcare Administrative Services network.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.
Staff provide about 4.27 total nurse hours per resident each day (0.83 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 39.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 22 health deficiencies at its most recent standard survey, and 3 federal fines totaling $42,862 in the recent record.
Strengths
- ✓Above-average nurse staffing (4.27 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average health-inspection rating
- •22 deficiencies at last survey
- •$42,862 in federal fines
Best for: Families weighing a dependable, mid-rated skilled nursing option in Dover, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 85
- Avg. residents/day
- 69
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Prestige Healthcare Administrative Services
- Continuing care
- No
- CMS provider #
- 085019
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $13,160–$16,010/mo (median $14,200) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Dover prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.27
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.83
- National avg ≈ 0.75
- Nursing staff turnover
- 39.6%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 22
- Federal fines
- 3 ($42,862)
- Total penalties
- 3
- Last standard survey
- 2025-02-19
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (40 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-04-23Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2026-04-23Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
2026-04-23Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2026-02-24Severity J — immediate jeopardyFrom a complaintResident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
2025-02-19Severity E — potential for harmQuality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
2025-02-19Severity E — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-02-19Severity D — potential for harmResident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2025-02-19Severity D — potential for harmResident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2026-02-24 | Fine | $22,925 |
| 2025-04-11 | Fine | $9,113 |
| 2024-12-02 | Fine | $10,824 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Respite / short-term stays
- ✓ Restaurant-style dining
- ✓ Wellness programs
Location
889 South Little Creek Road, Dover, DE
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Bay Terrace Rehabilitation and Health Center.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Bay Terrace Rehabilitation and Health Center
How much does Bay Terrace Rehabilitation and Health Center cost?
Bay Terrace Rehabilitation and Health Center does not publish exact rates. Comparable skilled nursing in the Dover, DE area typically runs $13,160–$16,010 per month (median $14,200, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Bay Terrace Rehabilitation and Health Center's Medicare rating?
Medicare (CMS) rates Bay Terrace Rehabilitation and Health Center 3 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Bay Terrace Rehabilitation and Health Center?
Staff provide about 4.27 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 39.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Bay Terrace Rehabilitation and Health Center?
Bay Terrace Rehabilitation and Health Center has 40 health citations on its recent federal inspection record (last standard survey: 2025-02-19). The full citation-by-citation detail, with severity levels, is published on this page.
Does Bay Terrace Rehabilitation and Health Center have availability?
Typically 81% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Bay Terrace Rehabilitation and Health Center offer?
Bay Terrace Rehabilitation and Health Center in Dover, DE offers skilled nursing and is licensed for 85 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Dover.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Bay Terrace Rehabilitation and Health Center — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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