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Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Arc at Sangamon Valley

3400 West Washington, Springfield, IL 62711 · Sangamon County

Located in Springfield, Illinois, The Arc at Hickory Point provides a higher standard of rehab and long term care.

1.0CMS overall rating(217) 787-9600Visit website ↗
21
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
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Photos via google places, facility website.

Availability outlookUsually has openings

Typically 69% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Arc at Sangamon Valley is a non-profit skilled nursing facility in Springfield, IL, with 171 certified beds and an average of about 117 residents per day. It operates as part of the Arcadia Care network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 3/5 on quality measures.

Staff provide about 2.98 total nurse hours per resident each day (0.19 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 71.3%, higher than the ~52% national average. On the safety record, CMS notes 20 health deficiencies at its most recent standard survey, and 4 federal fines totaling $309,361 in the recent record.

Strengths

  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (2.98 hrs/resident/day)
  • High staff turnover (71.3%)
  • 20 deficiencies at last survey
  • $309,361 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Springfield options — our advisors can help you compare.

At a glance

Certified beds
171
Avg. residents/day
117
Ownership
Non profit - Corporation
Part of a chain
Arcadia Care
Continuing care
Yes — multiple care levels
CMS provider #
146026

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$6,970–$9,320/mo (median $7,910)Local market estimate
Continuing Care (CCRC / Life Plan)$2,420–$7,650/mo (median $5,410)Local market estimate

2024–2026 published survey medians, state median adjusted to local Springfield prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Arc at Sangamon Valley

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
2.98
National avg ≈ 3.9
RN hrs / resident / day
0.19
National avg ≈ 0.75
Nursing staff turnover
71.3%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
20
Federal fines
4 ($309,361)
Total penalties
8
Last standard survey
2024-09-26
Sprinkler system
Yes
Resident & family council
Both

What inspectors found

The most recent findings from federal health inspections (77 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-02-11Severity F — potential for harmFrom a complaintNursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

2026-02-11Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-02-11Severity D — potential for harmFrom a complaintEnvironmental Deficiencies

Keep all essential equipment working safely.

2025-10-16Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-08-01Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-08-01Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

2025-08-01Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-07-23Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2025-04-23Payment denial
2024-09-26Fine$64,857
2024-09-26Payment denial
2024-03-20Fine$62,595
2023-10-24Fine$98,059
2023-10-24Payment denial
2023-06-23Fine$83,850
2023-06-23Payment denial

Services & amenities

  • Continuing care community (multiple care levels on one campus)
  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy

Location

3400 West Washington, Springfield, IL

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Arc at Sangamon Valley.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Arc at Sangamon Valley

How much does Arc at Sangamon Valley cost?

Arc at Sangamon Valley does not publish exact rates. Comparable skilled nursing in the Springfield, IL area typically runs $6,970–$9,320 per month (median $7,910, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Arc at Sangamon Valley's Medicare rating?

Medicare (CMS) rates Arc at Sangamon Valley 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Arc at Sangamon Valley?

Staff provide about 2.98 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 71.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Arc at Sangamon Valley?

Arc at Sangamon Valley has 77 health citations on its recent federal inspection record (last standard survey: 2024-09-26). The full citation-by-citation detail, with severity levels, is published on this page.

Does Arc at Sangamon Valley have availability?

Typically 69% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Arc at Sangamon Valley offer?

Arc at Sangamon Valley in Springfield, IL offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 171 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Springfield.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Arc at Sangamon Valley — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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