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Skilled NursingCMS verified

Windflower Health Center

5500 Sw 9TH Ave, Amarillo, TX 79106 · Potter County

The Craig Senior Living is a senior living community offering independent living, assisted living, memory care and nursing care in Amarillo, Texas.

3.0CMS overall rating(806) 352-7244Visit website ↗
55
Good
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Windflower Health Center photo 1Windflower Health Center photo 2Windflower Health Center photo 3Windflower Health Center photo 4Windflower Health Center photo 5Windflower Health Center photo 6Windflower Health Center photo 7Windflower Health Center photo 8Windflower Health Center photo 9

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 63% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Amarillo

Windflower Health Center is a non-profit skilled nursing facility in Amarillo, TX, with 120 certified beds and an average of about 75 residents per day. It operates as part of the Lifespace Communities network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 2/5 on staffing, 3/5 on quality measures.

Staff provide about 3.65 total nurse hours per resident each day (0.53 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 54.5%, higher than the ~52% national average. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey, and 2 federal fines totaling $4,922 in the recent record.

Strengths

  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average nurse staffing (3.65 hrs/resident/day)
Best for: Families weighing a dependable, mid-rated skilled nursing option in Amarillo, especially when location or Medicaid acceptance matters.

At a glance

Certified beds
120
Avg. residents/day
75
Ownership
Non profit - Corporation
Part of a chain
Lifespace Communities
Continuing care
No
CMS provider #
675904

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$4,920–$7,370/mo (median $5,940)Local market estimate

2024–2026 published survey medians, state median adjusted to local Amarillo prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Windflower Health Center

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.65
National avg ≈ 3.9
RN hrs / resident / day
0.53
National avg ≈ 0.75
Nursing staff turnover
54.5%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
8
Federal fines
2 ($4,922)
Total penalties
2
Last standard survey
2025-04-11
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (27 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-04-11Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-04-11Severity E — potential for harmPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-04-11Severity E — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2025-04-11Severity E — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-04-11Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

2025-04-11Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-04-11Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2025-04-11Severity D — potential for harmQuality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed …

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2023-08-07Fine$1,748
2023-07-17Fine$3,174

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Memory care
  • Respite / short-term stays

Location

5500 Sw 9TH Ave, Amarillo, TX

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Windflower Health Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Windflower Health Center

How much does Windflower Health Center cost?

Windflower Health Center does not publish exact rates. Comparable skilled nursing in the Amarillo, TX area typically runs $4,920–$7,370 per month (median $5,940, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Windflower Health Center's Medicare rating?

Medicare (CMS) rates Windflower Health Center 3 out of 5 stars overall, including 3/5 for health inspections, 2/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Windflower Health Center?

Staff provide about 3.65 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 54.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Windflower Health Center?

Windflower Health Center has 27 health citations on its recent federal inspection record (last standard survey: 2025-04-11). The full citation-by-citation detail, with severity levels, is published on this page.

Does Windflower Health Center have availability?

Typically 63% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Windflower Health Center offer?

Windflower Health Center in Amarillo, TX offers skilled nursing and is licensed for 120 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Amarillo.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Windflower Health Center — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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