Skip to content
Haven
Skilled NursingCMS verified

Willows of Shelbyville

2309 S Miller St, Shelbyville, IN 46176 · Shelby County

Welcome to Willows Healthcare, where we take pride in making Your Wellbeing Our Priority. Our team of dedicated caregivers is committed to delivering exceptional and compassionate care to our residents and their families.

2.0CMS overall rating(317) 398-9781Visit website ↗
44
Fair
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates fair.
Willows of Shelbyville photo 1Willows of Shelbyville photo 2Willows of Shelbyville photo 3Willows of Shelbyville photo 4Willows of Shelbyville photo 5Willows of Shelbyville photo 6Willows of Shelbyville photo 7Willows of Shelbyville photo 8Willows of Shelbyville photo 9Willows of Shelbyville photo 10

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 66% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Shelbyville

Willows of Shelbyville is a government-owned skilled nursing facility in Shelbyville, IN, with 121 certified beds and an average of about 80 residents per day.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 1/5 on staffing, 5/5 on quality measures.

Staff provide about 4.01 total nurse hours per resident each day (0.42 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 50%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey.

Strengths

  • Above-average nurse staffing (4.01 hrs/resident/day)
  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 2-star overall CMS rating
  • Below-average health-inspection rating
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Shelbyville options — our advisors can help you compare.

At a glance

Certified beds
121
Avg. residents/day
80
Ownership
Government - City/county
Part of a chain
Independent
Continuing care
No
CMS provider #
155022

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$8,270–$11,680/mo (median $9,660)Local market estimate

2024–2026 published survey medians, state median adjusted to local Indianapolis prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Willows of Shelbyville

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.01
National avg ≈ 3.9
RN hrs / resident / day
0.42
National avg ≈ 0.75
Nursing staff turnover
50%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
4
Federal fines
None on record
Total penalties
0
Last standard survey
2025-12-23
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (30 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-23Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-12-23Severity D — potential for harmQuality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

2025-12-23Severity D — potential for harmQuality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

2025-12-23Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-03-06Severity F — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-10-01Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-10-01Severity F — potential for harmEnvironmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2024-10-01Severity E — potential for harmQuality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Memory care
  • Daily activities & events

Location

2309 S Miller St, Shelbyville, IN

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Willows of Shelbyville.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Willows of Shelbyville

How much does Willows of Shelbyville cost?

Willows of Shelbyville does not publish exact rates. Comparable skilled nursing in the Shelbyville, IN area typically runs $8,270–$11,680 per month (median $9,660, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Willows of Shelbyville's Medicare rating?

Medicare (CMS) rates Willows of Shelbyville 2 out of 5 stars overall, including 2/5 for health inspections, 1/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Willows of Shelbyville?

Staff provide about 4.01 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 50% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Willows of Shelbyville?

Willows of Shelbyville has 30 health citations on its recent federal inspection record (last standard survey: 2025-12-23). The full citation-by-citation detail, with severity levels, is published on this page.

Does Willows of Shelbyville have availability?

Typically 66% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Willows of Shelbyville offer?

Willows of Shelbyville in Shelbyville, IN offers skilled nursing and is licensed for 121 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Indianapolis.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Willows of Shelbyville — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

Other top communities in Indianapolis, IN

Greenwood Village South in Greenwood

Greenwood, IN · 137 beds

5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Fills quickly

One of Greenwood's top-rated skilled nursing communities.

Est. $8,270$11,680/mo
View full evaluation →
Barrington of Carmel, the in Carmel

Carmel, IN · 8 beds

5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Usually has openings

One of Carmel's top-rated skilled nursing communities.

Est. $8,270$11,680/mo
View full evaluation →
St Augustine Home for the Aged in Indianapolis

Indianapolis, IN · 23 beds

5.0CMS rating
Skilled NursingUsually has openings

One of Indianapolis's top-rated skilled nursing communities.

Est. $8,270$11,680/mo
View full evaluation →