Transitional Sub-Acute Unit
Scout 100Wyomissing, PA · 50 beds
5.0CMS rating
Skilled Nursing● Very limited availability
One of Wyomissing's top-rated skilled nursing communities.
Est. $11,180–$14,180/mo
View full evaluation →Skilled NursingCMS verified
Willow Brook Rehabilitation and Healthcare Center
120 Trexler Avenue, Kutztown, PA 19530 · Berks County
57
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlook● Very limited availability
Typically 95% full (134 of 140 beds occupied on an average day). Openings here tend to go fast.
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in Kutztown
Willow Brook Rehabilitation and Healthcare Center is a for-profit skilled nursing facility in Kutztown, PA, with 140 certified beds and an average of about 134 residents per day. It operates as part of the Prestige Healthcare Administrative Services network.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 2/5 on staffing, 5/5 on quality measures.
Staff provide about 3.42 total nurse hours per resident each day (0.37 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 45.3%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey, and 1 federal fine totaling $12,740 in the recent record.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.42 hrs/resident/day)
Best for: Families weighing a dependable, mid-rated skilled nursing option in Kutztown, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 140
- Avg. residents/day
- 134
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Prestige Healthcare Administrative Services
- Continuing care
- No
- CMS provider #
- 395680
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,180–$14,180/mo (median $12,330) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Reading prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.42
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.37
- National avg ≈ 0.75
- Nursing staff turnover
- 45.3%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 4
- Federal fines
- 1 ($12,740)
- Total penalties
- 1
- Last standard survey
- 2026-03-27
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (6 citations on record — showing the latest 6). Every nursing home is inspected roughly once a year; most receive some citations.
2026-03-27Severity J — immediate jeopardyQuality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
2026-03-27Severity F — potential for harmPharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
2026-03-27Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2026-03-27Severity D — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2024-03-15Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2024-03-15Severity C — minimalResident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2026-03-27 | Fine | $12,740 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Physical therapy
- ✓ Rehabilitation services
- ✓ Memory care
- ✓ Respite / short-term stays
- ✓ Restaurant-style dining
- ✓ Wellness programs
- ✓ Daily activities & events
Location
120 Trexler Avenue, Kutztown, PA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Willow Brook Rehabilitation and Healthcare Center.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Willow Brook Rehabilitation and Healthcare Center
How much does Willow Brook Rehabilitation and Healthcare Center cost?
Willow Brook Rehabilitation and Healthcare Center does not publish exact rates. Comparable skilled nursing in the Kutztown, PA area typically runs $11,180–$14,180 per month (median $12,330, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Willow Brook Rehabilitation and Healthcare Center's Medicare rating?
Medicare (CMS) rates Willow Brook Rehabilitation and Healthcare Center 3 out of 5 stars overall, including 2/5 for health inspections, 2/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Willow Brook Rehabilitation and Healthcare Center?
Staff provide about 3.42 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 45.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Willow Brook Rehabilitation and Healthcare Center?
Willow Brook Rehabilitation and Healthcare Center has 6 health citations on its recent federal inspection record (last standard survey: 2026-03-27). The full citation-by-citation detail, with severity levels, is published on this page.
Does Willow Brook Rehabilitation and Healthcare Center have availability?
Typically 95% full (134 of 140 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Willow Brook Rehabilitation and Healthcare Center offer?
Willow Brook Rehabilitation and Healthcare Center in Kutztown, PA offers skilled nursing and is licensed for 140 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Reading.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Willow Brook Rehabilitation and Healthcare Center — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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