Kendal at Oberlin
Scout 100Oberlin, OH · 5 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Usually has openings
One of Oberlin's top-rated skilled nursing communities.
Est. $8,690–$11,180/mo
View full evaluation →Skilled NursingCMS verified
Willoughby Post Acute
37603 Euclid Ave, Willoughby, OH 44094 · Lake County
Willoughby Post Acute delivers exceptional long and short-term care, skilled nursing, rehabilitation, and respite services.
69
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 88% full (138 of 157 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A highly rated skilled nursing and rehab community in Willoughby
Willoughby Post Acute is a for-profit skilled nursing facility in Willoughby, OH, with 157 certified beds and an average of about 138 residents per day. It operates as part of the Pacs Group network.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 2/5 on staffing, 5/5 on quality measures.
Staff provide about 3.03 total nurse hours per resident each day (0.53 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 38.9%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 7 health deficiencies at its most recent standard survey, and 1 federal fine totaling $14,680 in the recent record.
Strengths
- ✓Low staff turnover (continuity of care)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.03 hrs/resident/day)
Best for: Families who want a highly rated, well-staffed setting in Willoughby for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 157
- Avg. residents/day
- 138
- Ownership
- For profit - Corporation
- Part of a chain
- Pacs Group
- Continuing care
- No
- CMS provider #
- 365305
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,690–$11,180/mo (median $9,660) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Cleveland prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.03
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.53
- National avg ≈ 0.75
- Nursing staff turnover
- 38.9%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 7
- Federal fines
- 1 ($14,680)
- Total penalties
- 1
- Last standard survey
- 2023-08-03
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (21 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-04-23Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
2025-10-22Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
2025-08-05Severity F — potential for harmFrom a complaintEnvironmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
2025-08-05Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-08-05Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
2025-08-05Severity D — potential for harmFrom a complaintInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2024-11-20Severity F — potential for harmFrom a complaintNursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
2024-11-20Severity E — potential for harmFrom a complaintEnvironmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2023-08-03 | Fine | $14,680 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Daily activities & events
- ✓ Courtyard / outdoor space
- ✓ Library
- ✓ 24/7 staff
Location
37603 Euclid Ave, Willoughby, OH
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Willoughby Post Acute.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Willoughby Post Acute
How much does Willoughby Post Acute cost?
Willoughby Post Acute does not publish exact rates. Comparable skilled nursing in the Willoughby, OH area typically runs $8,690–$11,180 per month (median $9,660, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Willoughby Post Acute's Medicare rating?
Medicare (CMS) rates Willoughby Post Acute 4 out of 5 stars overall, including 3/5 for health inspections, 2/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Willoughby Post Acute?
Staff provide about 3.03 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 38.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Willoughby Post Acute?
Willoughby Post Acute has 21 health citations on its recent federal inspection record (last standard survey: 2023-08-03). The full citation-by-citation detail, with severity levels, is published on this page.
Does Willoughby Post Acute have availability?
Typically 88% full (138 of 157 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Willoughby Post Acute offer?
Willoughby Post Acute in Willoughby, OH offers skilled nursing and is licensed for 157 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Cleveland.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Willoughby Post Acute — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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