Willows at Bowling Green the
Scout 95Bowling Green, OH · 50 beds
5.0CMS rating
Skilled NursingModerate availability
One of Bowling Green's top-rated skilled nursing communities.
Est. $8,460–$10,890/mo
View full evaluation →Skilled NursingCMS verified
Whitehouse Country Manor
11239 Waterville St, Whitehouse, OH 43571 · Lucas County
74
StrongHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
Photos via facility website.
Availability outlook● Very limited availability
Typically 95% full (85 of 90 beds occupied on an average day). Openings here tend to go fast.
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A highly rated skilled nursing and rehab community in Whitehouse
Whitehouse Country Manor is a for-profit skilled nursing facility in Whitehouse, OH, with 90 certified beds and an average of about 85 residents per day. It operates as part of the Hillstone Healthcare network.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.
Staff provide about 3.02 total nurse hours per resident each day (0.46 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.5%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 9 health deficiencies at its most recent standard survey.
Strengths
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.02 hrs/resident/day)
Best for: Families who want a highly rated, well-staffed setting in Whitehouse for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 90
- Avg. residents/day
- 85
- Ownership
- For profit - Corporation
- Part of a chain
- Hillstone Healthcare
- Continuing care
- No
- CMS provider #
- 365756
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,460–$10,890/mo (median $9,410) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Toledo prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.02
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.46
- National avg ≈ 0.75
- Nursing staff turnover
- 35.5%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 9
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-02-18
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (37 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-06-04Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2025-02-18Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-02-18Severity F — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2025-02-18Severity D — potential for harmResident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2025-02-18Severity D — potential for harmPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
2025-02-18Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
2025-02-18Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2025-02-18Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
Location
11239 Waterville St, Whitehouse, OH
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Whitehouse Country Manor.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Whitehouse Country Manor
How much does Whitehouse Country Manor cost?
Whitehouse Country Manor does not publish exact rates. Comparable skilled nursing in the Whitehouse, OH area typically runs $8,460–$10,890 per month (median $9,410, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Whitehouse Country Manor's Medicare rating?
Medicare (CMS) rates Whitehouse Country Manor 4 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Whitehouse Country Manor?
Staff provide about 3.02 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Whitehouse Country Manor?
Whitehouse Country Manor has 37 health citations on its recent federal inspection record (last standard survey: 2025-02-18). The full citation-by-citation detail, with severity levels, is published on this page.
Does Whitehouse Country Manor have availability?
Typically 95% full (85 of 90 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Whitehouse Country Manor offer?
Whitehouse Country Manor in Whitehouse, OH offers skilled nursing and is licensed for 90 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Toledo.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Whitehouse Country Manor — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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