Skilled NursingCMS verified

West River Health Campus

714 S Eickhoff Rd, Evansville, IN 47712 · Vanderburgh County

West River Health Campus is a senior living community located in Evansville, Indiana and offers Assisted Living, Memory Care, Skilled Services, and Adult Day Services

4.0CMS overall rating(812) 985-9878 Visit website ↗

Strong

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates strong.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 75% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Evansville

West River Health Campus is a government-owned skilled nursing facility in Evansville, IN, with 61 certified beds and an average of about 46 residents per day. It operates as part of the Trilogy Health Services network.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 4.36 total nurse hours per resident each day (0.74 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 43%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 5 health deficiencies at its most recent standard survey, and 1 federal fine totaling $18,655 in the recent record.

Strengths

✓Above-average nurse staffing (4.36 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Evansville for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 61
Avg. residents/day: 46
Ownership: Government - County
Part of a chain: Trilogy Health Services
Continuing care: No
CMS provider #: 155785

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$7,900–$11,180/mo (median $9,240)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Evansville prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for West River Health Campus →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.36; National avg ≈ 3.9
RN hrs / resident / day: 0.74; National avg ≈ 0.75
Nursing staff turnover: 43%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 5
Federal fines: 1 ($18,655)
Total penalties: 1
Last standard survey: 2025-08-15
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (18 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-30Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2025-08-15Severity D — potential for harmResident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

2025-08-15Severity D — potential for harmEnvironmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2025-08-15Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-06-05Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

2024-08-19Severity G — actual harmQuality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2024-08-19Severity E — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-08-19Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-08-19	Fine	$18,655

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Memory care
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Chef-prepared meals
✓ On-site salon / barber
✓ Fitness center
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ 24-hour staff
✓ 24/7 staff

Location

714 S Eickhoff Rd, Evansville, IN

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.4

53 reviews →

Verified family reviews

No verified family reviews yet for West River Health Campus.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about West River Health Campus

How much does West River Health Campus cost?

West River Health Campus does not publish exact rates. Comparable skilled nursing in the Evansville, IN area typically runs $7,900–$11,180 per month (median $9,240, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is West River Health Campus's Medicare rating?

Medicare (CMS) rates West River Health Campus 4 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at West River Health Campus?

Staff provide about 4.36 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 43% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at West River Health Campus?

West River Health Campus has 18 health citations on its recent federal inspection record (last standard survey: 2025-08-15). The full citation-by-citation detail, with severity levels, is published on this page.

Does West River Health Campus have availability?

Typically 75% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does West River Health Campus offer?

West River Health Campus in Evansville, IN offers skilled nursing and is licensed for 61 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Evansville.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for West River Health Campus — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.