Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

VI at Palo Alto

600 Sand Hill Road, Palo Alto, CA 94304 · Santa Clara County

In the heart of Silicon Valley and close to world-class academic institutions, Vi at Palo Alto is where culture and community come together. Discover a higher degree of senior living here.

5.0CMS overall rating(650) 853-5001 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 83% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Palo Alto's top-rated skilled nursing communities

VI at Palo Alto is a for-profit skilled nursing facility in Palo Alto, CA, with 44 certified beds and an average of about 37 residents per day. It operates as part of the VI Living network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 5/5 on staffing, 5/5 on quality measures.

Staff provide about 5.91 total nurse hours per resident each day (1.63 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 17.5%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 5 health deficiencies at its most recent standard survey.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Above-average nurse staffing (5.91 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓No federal fines on record
✓Full sprinkler system

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Palo Alto for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 44
Avg. residents/day: 37
Ownership: For profit - Limited Liability company
Part of a chain: VI Living
Continuing care: Yes — multiple care levels
CMS provider #: 555835

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$11,080–$16,650/mo (median $13,400)	Local market estimate
Continuing Care (CCRC / Life Plan)	$3,140–$7,510/mo (median $7,330)	Local market estimate

2024–2026 published survey medians, state median adjusted to local San Jose prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for VI at Palo Alto →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 5.91; National avg ≈ 3.9
RN hrs / resident / day: 1.63; National avg ≈ 0.75
Nursing staff turnover: 17.5%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 5
Federal fines: None on record
Total penalties: 0
Last standard survey: 2026-01-26
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (19 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-01-26Severity E — potential for harmNutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

2026-01-26Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2026-01-26Severity D — potential for harmPharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

2026-01-26Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2026-01-26Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-08-23Severity E — potential for harmQuality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed …

2024-08-23Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-08-23Severity D — potential for harmResident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Restaurant-style dining
✓ Wellness programs
✓ Daily activities & events

Location

600 Sand Hill Road, Palo Alto, CA

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.7

83 reviews →

Verified family reviews

No verified family reviews yet for VI at Palo Alto.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about VI at Palo Alto

How much does VI at Palo Alto cost?

VI at Palo Alto does not publish exact rates. Comparable skilled nursing in the Palo Alto, CA area typically runs $11,080–$16,650 per month (median $13,400, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is VI at Palo Alto's Medicare rating?

Medicare (CMS) rates VI at Palo Alto 5 out of 5 stars overall, including 4/5 for health inspections, 5/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at VI at Palo Alto?

Staff provide about 5.91 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 17.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at VI at Palo Alto?

VI at Palo Alto has 19 health citations on its recent federal inspection record (last standard survey: 2026-01-26). The full citation-by-citation detail, with severity levels, is published on this page.

Does VI at Palo Alto have availability?

Typically 83% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does VI at Palo Alto offer?

VI at Palo Alto in Palo Alto, CA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 44 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in San Jose.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for VI at Palo Alto — takes one minute, answered same day.
3
Tour 2–3 communities
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4
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