Torrance Memorial Med Ctr SNF/Dp
Scout 100Torrance, CA · 40 beds
5.0CMS rating
Skilled NursingModerate availability
One of Torrance's top-rated skilled nursing communities.
Est. $11,400–$17,130/mo
View full evaluation →Skilled NursingCMS verified
Valley Palms Care Center
13400 Sherman Way, N Hollywood, CA 91605 · Los Angeles County
Valley Palms Care Center is a 99-bed skilled nursing facility located in picturesque North Hollywood, CA. Our team of qualified professionals are ready to provide you with the comprehensive rehabilitation and 24-hour skilled nursing care you need to attain your highest level of function.
39
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via facility website.
Availability outlook● Fills quickly
Typically 94% full (93 of 99 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Valley Palms Care Center is a for-profit skilled nursing facility in N Hollywood, CA, with 99 certified beds and an average of about 93 residents per day. It operates as part of the Cambridge Healthcare Services network.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.
Staff provide about 4.04 total nurse hours per resident each day (0.44 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 34.2%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 25 health deficiencies at its most recent standard survey, and 2 federal fines totaling $33,681 in the recent record.
Strengths
- ✓Above-average nurse staffing (4.04 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •25 deficiencies at last survey
- •$33,681 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated N Hollywood options — our advisors can help you compare.
At a glance
- Certified beds
- 99
- Avg. residents/day
- 93
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Cambridge Healthcare Services
- Continuing care
- No
- CMS provider #
- 055287
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,400–$17,130/mo (median $13,790) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Los Angeles prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.04
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.44
- National avg ≈ 0.75
- Nursing staff turnover
- 34.2%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 25
- Federal fines
- 2 ($33,681)
- Total penalties
- 3
- Last standard survey
- 2025-01-22
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (97 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-04-21Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2026-04-21Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2026-04-21Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2026-02-13Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
2026-02-13Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-12-19Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2025-12-19Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
2025-12-19Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-01-22 | Fine | $17,332 |
| 2024-02-18 | Fine | $16,349 |
| 2024-02-18 | Payment denial | — |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Physical therapy
- ✓ Occupational therapy
- ✓ Rehabilitation services
- ✓ Scheduled transportation
- ✓ Wellness programs
- ✓ Daily activities & events
- ✓ 24-hour staff
Location
13400 Sherman Way, N Hollywood, CA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Valley Palms Care Center.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Valley Palms Care Center
How much does Valley Palms Care Center cost?
Valley Palms Care Center does not publish exact rates. Comparable skilled nursing in the N Hollywood, CA area typically runs $11,400–$17,130 per month (median $13,790, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Valley Palms Care Center's Medicare rating?
Medicare (CMS) rates Valley Palms Care Center 1 out of 5 stars overall, including 1/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Valley Palms Care Center?
Staff provide about 4.04 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 34.2% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Valley Palms Care Center?
Valley Palms Care Center has 97 health citations on its recent federal inspection record (last standard survey: 2025-01-22). The full citation-by-citation detail, with severity levels, is published on this page.
Does Valley Palms Care Center have availability?
Typically 94% full (93 of 99 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Valley Palms Care Center offer?
Valley Palms Care Center in N Hollywood, CA offers skilled nursing and is licensed for 99 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Los Angeles.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Valley Palms Care Center — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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