Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Tranquility of Richmond Heights

562 Richmond Road, Richmond Heights, OH 44143 · Cuyahoga County

1.0CMS overall rating(216) 291-8585 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places.

Availability outlook● Very limited availability

Typically 95% full (57 of 60 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Tranquility of Richmond Heights is a for-profit skilled nursing facility in Richmond Heights, OH, with 60 certified beds and an average of about 57 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 1/5 on staffing, 4/5 on quality measures.

Staff provide about 3.48 total nurse hours per resident each day (0.53 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 73.4%, higher than the ~52% national average. On the safety record, CMS notes 9 health deficiencies at its most recent standard survey.

Strengths

✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.48 hrs/resident/day)
•High staff turnover (73.4%)

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Richmond Heights options — our advisors can help you compare.

At a glance

Certified beds: 60
Avg. residents/day: 57
Ownership: For profit - Limited Liability company
Part of a chain: Independent
Continuing care: Yes — multiple care levels
CMS provider #: 366377

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,690–$11,180/mo (median $9,660)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,550–$7,570/mo (median $5,570)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Cleveland prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Tranquility of Richmond Heights →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.48; National avg ≈ 3.9
RN hrs / resident / day: 0.53; National avg ≈ 0.75
Nursing staff turnover: 73.4%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 9
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-05-28
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (33 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-07-14Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

2025-07-14Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-05-28Severity F — potential for harmNutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

2025-05-28Severity F — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-05-28Severity E — potential for harmInfection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2025-05-28Severity E — potential for harmInfection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

2025-05-28Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2025-05-28Severity D — potential for harmPharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy

Location

562 Richmond Road, Richmond Heights, OH

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

2.6

34 reviews →

Verified family reviews

No verified family reviews yet for Tranquility of Richmond Heights.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Tranquility of Richmond Heights

How much does Tranquility of Richmond Heights cost?

Tranquility of Richmond Heights does not publish exact rates. Comparable skilled nursing in the Richmond Heights, OH area typically runs $8,690–$11,180 per month (median $9,660, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Tranquility of Richmond Heights's Medicare rating?

Medicare (CMS) rates Tranquility of Richmond Heights 1 out of 5 stars overall, including 2/5 for health inspections, 1/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Tranquility of Richmond Heights?

Staff provide about 3.48 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 73.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Tranquility of Richmond Heights?

Tranquility of Richmond Heights has 33 health citations on its recent federal inspection record (last standard survey: 2025-05-28). The full citation-by-citation detail, with severity levels, is published on this page.

Does Tranquility of Richmond Heights have availability?

Typically 95% full (57 of 60 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Tranquility of Richmond Heights offer?

Tranquility of Richmond Heights in Richmond Heights, OH offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 60 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Cleveland.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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2
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3
Tour 2–3 communities
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4
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