Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

The Willows at Springhurst

3001 N. Hurstbourne Parkway, Louisville, KY 40241 · Jefferson County

The Willows at Springhurst is a senior living community located in Louisville, Kentucky and offers Independent Living Apartments & Patio Homes, Assisted Living, Memory Care, and Skilled Services

3.0CMS overall rating(502) 412-3775 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 92% full (48 of 52 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Louisville

The Willows at Springhurst is a for-profit skilled nursing facility in Louisville, KY, with 52 certified beds and an average of about 48 residents per day. It operates as part of the Trilogy Health Services network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.

Staff provide about 4.40 total nurse hours per resident each day (1.28 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 36.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey.

Strengths

✓Above-average nurse staffing (4.40 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average health-inspection rating

Best for: Families weighing a dependable, mid-rated skilled nursing option in Louisville, especially when location or Medicaid acceptance matters.

At a glance

Certified beds: 52
Avg. residents/day: 48
Ownership: For profit - Corporation
Part of a chain: Trilogy Health Services
Continuing care: Yes — multiple care levels
CMS provider #: 185305

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,560–$11,300/mo (median $9,640)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,660–$7,020/mo (median $5,060)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Louisville/Jefferson County prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Willows at Springhurst →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.40; National avg ≈ 3.9
RN hrs / resident / day: 1.28; National avg ≈ 0.75
Nursing staff turnover: 36.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 4
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-12-03
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (11 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-03Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-12-03Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

2025-12-03Severity D — potential for harmPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2025-12-03Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2021-09-03Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2021-09-03Severity E — potential for harmNursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

2021-09-03Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2021-09-03Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Memory care
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Chef-prepared meals
✓ On-site salon / barber
✓ Fitness center
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ Library
✓ 24-hour staff
✓ 24/7 staff

Location

3001 N. Hurstbourne Parkway, Louisville, KY

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.7

55 reviews →

Verified family reviews

No verified family reviews yet for The Willows at Springhurst.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about The Willows at Springhurst

How much does The Willows at Springhurst cost?

The Willows at Springhurst does not publish exact rates. Comparable skilled nursing in the Louisville, KY area typically runs $8,560–$11,300 per month (median $9,640, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Willows at Springhurst's Medicare rating?

Medicare (CMS) rates The Willows at Springhurst 3 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Willows at Springhurst?

Staff provide about 4.40 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 36.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Willows at Springhurst?

The Willows at Springhurst has 11 health citations on its recent federal inspection record (last standard survey: 2025-12-03). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Willows at Springhurst have availability?

Typically 92% full (48 of 52 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Willows at Springhurst offer?

The Willows at Springhurst in Louisville, KY offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 52 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Louisville/Jefferson County.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for The Willows at Springhurst — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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