Skilled NursingCMS verified

The Waters of Roan Highlands,llc

146 Buck Creek Road, Roan Mountain, TN 37687 · Carter County

Rehabilitation and skilled nursing center. Dedicated to providing you with exceptional care. Short-term or long-term, you will see lifelong results.

5.0CMS overall rating(423) 772-0161 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Availability outlook● Fills quickly

Typically 92% full (74 of 80 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Roan Mountain's top-rated skilled nursing communities

The Waters of Roan Highlands,llc is a for-profit skilled nursing facility in Roan Mountain, TN, with 80 certified beds and an average of about 74 residents per day. It operates as part of the Infinity Healthcare Consulting network.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 5/5 on health inspections, 2/5 on staffing, 5/5 on quality measures.

Staff provide about 3.21 total nurse hours per resident each day (0.42 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 25%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 0 health deficiencies at its most recent standard survey.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Low staff turnover (continuity of care)
✓No deficiencies at last standard survey
✓No federal fines on record
✓Full sprinkler system

Things to ask about

•Below-average nurse staffing (3.21 hrs/resident/day)

Best for: Families who want a highly rated, well-staffed setting in Roan Mountain for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 80
Avg. residents/day: 74
Ownership: For profit - Limited Liability company
Part of a chain: Infinity Healthcare Consulting
Continuing care: No
CMS provider #: 445396

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,290–$10,370/mo (median $9,080)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Johnson City prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Waters of Roan Highlands,llc →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.21; National avg ≈ 3.9
RN hrs / resident / day: 0.42; National avg ≈ 0.75
Nursing staff turnover: 25%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 0
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-04-08
Sprinkler system: Yes
Resident & family council: Both

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services

Location

146 Buck Creek Road, Roan Mountain, TN

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.5

17 reviews →

Verified family reviews

No verified family reviews yet for The Waters of Roan Highlands,llc.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about The Waters of Roan Highlands,llc

How much does The Waters of Roan Highlands,llc cost?

The Waters of Roan Highlands,llc does not publish exact rates. Comparable skilled nursing in the Roan Mountain, TN area typically runs $8,290–$10,370 per month (median $9,080, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Waters of Roan Highlands,llc's Medicare rating?

Medicare (CMS) rates The Waters of Roan Highlands,llc 5 out of 5 stars overall, including 5/5 for health inspections, 2/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Waters of Roan Highlands,llc?

Staff provide about 3.21 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 25% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Waters of Roan Highlands,llc?

The Waters of Roan Highlands,llc has 0 health citations on its recent federal inspection record (last standard survey: 2025-04-08). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Waters of Roan Highlands,llc have availability?

Typically 92% full (74 of 80 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Waters of Roan Highlands,llc offer?

The Waters of Roan Highlands,llc in Roan Mountain, TN offers skilled nursing and is licensed for 80 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Johnson City.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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Check the inspection record and staffing data on this page against your loved one's needs.
2
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3
Tour 2–3 communities
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4
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