Saratoga, CA · 37 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Saratoga's top-rated skilled nursing communities.
Est. $11,080–$16,650/mo
View full evaluation →Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified
The Terraces at Los Altos Health Facility
373 Pine Lane, Los Altos, CA 94022 · Santa Clara County
The Terraces at Los Altos is a community in Los Altos, CA offering the best California senior living.
92
ExceptionalHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
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Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 93% full (28 of 30 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
One of Los Altos's top-rated skilled nursing communities
The Terraces at Los Altos Health Facility is a non-profit skilled nursing facility in Los Altos, CA, with 30 certified beds and an average of about 28 residents per day. It operates as part of the Humangood network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.
Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 5/5 on staffing, 5/5 on quality measures.
Staff provide about 5.15 total nurse hours per resident each day (1.72 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 36.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 11 health deficiencies at its most recent standard survey.
Strengths
- ✓5-star overall CMS rating
- ✓Above-average nurse staffing (5.15 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
None noted in the public data.
Best for: Families who want a highly rated, well-staffed setting in Los Altos for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 30
- Avg. residents/day
- 28
- Ownership
- Non profit - Corporation
- Part of a chain
- Humangood
- Continuing care
- Yes — multiple care levels
- CMS provider #
- 055210
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,080–$16,650/mo (median $13,400) | Local market estimate |
| Continuing Care (CCRC / Life Plan) | $3,140–$7,510/mo (median $7,330) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local San Jose prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 5.15
- National avg ≈ 3.9
- RN hrs / resident / day
- 1.72
- National avg ≈ 0.75
- Nursing staff turnover
- 36.8%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 11
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-08-01
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (38 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-08-01Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-08-01Severity E — potential for harmResident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
2025-08-01Severity E — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2025-08-01Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
2025-08-01Severity D — potential for harmResident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
2025-08-01Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
2025-08-01Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2025-08-01Severity D — potential for harmPharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Continuing care community (multiple care levels on one campus)
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Restaurant-style dining
- ✓ Wellness programs
- ✓ Gardens / walking paths
Location
373 Pine Lane, Los Altos, CA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for The Terraces at Los Altos Health Facility.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about The Terraces at Los Altos Health Facility
How much does The Terraces at Los Altos Health Facility cost?
The Terraces at Los Altos Health Facility does not publish exact rates. Comparable skilled nursing in the Los Altos, CA area typically runs $11,080–$16,650 per month (median $13,400, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is The Terraces at Los Altos Health Facility's Medicare rating?
Medicare (CMS) rates The Terraces at Los Altos Health Facility 5 out of 5 stars overall, including 3/5 for health inspections, 5/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at The Terraces at Los Altos Health Facility?
Staff provide about 5.15 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 36.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at The Terraces at Los Altos Health Facility?
The Terraces at Los Altos Health Facility has 38 health citations on its recent federal inspection record (last standard survey: 2025-08-01). The full citation-by-citation detail, with severity levels, is published on this page.
Does The Terraces at Los Altos Health Facility have availability?
Typically 93% full (28 of 30 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does The Terraces at Los Altos Health Facility offer?
The Terraces at Los Altos Health Facility in Los Altos, CA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 30 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in San Jose.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for The Terraces at Los Altos Health Facility — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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