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Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

The Suites at Jordan River

10001 Crooked Creek Rd Suite 501, Collierville, TN 38017 · Shelby County

Jordan River Health Campus offers compassionate assisted living with personalized services and programs designed to help seniors thrive. Learn more about Shepherd’s Path assisted living at The Farms at Bailey Station!

2.0CMS overall rating(901) 779-8200Visit website ↗
45
Fair
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates fair.
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Photos via google places, facility website.

Availability outlookFills quickly

Typically 94% full (56 of 60 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Collierville

The Suites at Jordan River is a non-profit skilled nursing facility in Collierville, TN, with 60 certified beds and an average of about 56 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 3/5 on staffing, 2/5 on quality measures.

Staff provide about 5.29 total nurse hours per resident each day (0.48 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 60.8%, higher than the ~52% national average. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey, and 5 federal fines totaling $22,231 in the recent record.

Strengths

  • Above-average nurse staffing (5.29 hrs/resident/day)
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 2-star overall CMS rating
  • Below-average health-inspection rating
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Collierville options — our advisors can help you compare.

At a glance

Certified beds
60
Avg. residents/day
56
Ownership
Non profit - Corporation
Part of a chain
Independent
Continuing care
Yes — multiple care levels
CMS provider #
445541

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$8,700–$10,880/mo (median $9,530)Local market estimate
Continuing Care (CCRC / Life Plan)$2,590–$6,510/mo (median $5,380)Local market estimate

2024–2026 published survey medians, state median adjusted to local Memphis prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Suites at Jordan River

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
5.29
National avg ≈ 3.9
RN hrs / resident / day
0.48
National avg ≈ 0.75
Nursing staff turnover
60.8%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
8
Federal fines
5 ($22,231)
Total penalties
5
Last standard survey
2025-03-27
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (8 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-03-27Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

2025-03-27Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-03-27Severity E — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-03-27Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

2025-03-27Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Ensure a qualified health professional conducts resident assessments.

2025-03-27Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-03-27Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-03-27Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2023-08-14Fine$4,235
2023-08-07Fine$3,882
2023-07-17Fine$9,527
2023-06-26Fine$2,470
2023-06-20Fine$2,117

Services & amenities

  • Continuing care community (multiple care levels on one campus)
  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Respite / short-term stays
  • Scheduled transportation
  • Restaurant-style dining
  • Chef-prepared meals
  • Fitness center
  • Housekeeping & laundry
  • Daily activities & events
  • Gardens / walking paths
  • Studio apartments

Location

10001 Crooked Creek Rd Suite 501, Collierville, TN

  • Monday: 8:30 AM – 5:30 PM
  • Tuesday: 8:30 AM – 5:30 PM
  • Wednesday: 8:30 AM – 5:30 PM
  • Thursday: 8:30 AM – 5:30 PM
  • Friday: 8:30 AM – 5:30 PM
  • Saturday: Closed
  • Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for The Suites at Jordan River.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about The Suites at Jordan River

How much does The Suites at Jordan River cost?

The Suites at Jordan River does not publish exact rates. Comparable skilled nursing in the Collierville, TN area typically runs $8,700–$10,880 per month (median $9,530, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Suites at Jordan River's Medicare rating?

Medicare (CMS) rates The Suites at Jordan River 2 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Suites at Jordan River?

Staff provide about 5.29 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 60.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Suites at Jordan River?

The Suites at Jordan River has 8 health citations on its recent federal inspection record (last standard survey: 2025-03-27). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Suites at Jordan River have availability?

Typically 94% full (56 of 60 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Suites at Jordan River offer?

The Suites at Jordan River in Collierville, TN offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 60 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Memphis.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for The Suites at Jordan River — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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