Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

The Neighborhood in Rio Rancho

900 Loma Colorado Blvd Ne, Rio Rancho, NM 87124 · Sandoval County

In many ways, life is like climbing a mountain. And when you arrive at The Neighborhood in Rio Rancho, you’ll know you’ve made it to the top. Celebrate the

2.0CMS overall rating(505) 994-2296 Visit website ↗

Fair

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates fair.

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 51% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Rio Rancho

The Neighborhood in Rio Rancho is a non-profit skilled nursing facility in Rio Rancho, NM, with 72 certified beds and an average of about 37 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.

Staff provide about 5.26 total nurse hours per resident each day (0.97 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 85%, higher than the ~52% national average. On the safety record, CMS notes 11 health deficiencies at its most recent standard survey, and 1 federal fine totaling $12,735 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

✓Above-average nurse staffing (5.26 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•High staff turnover (85%)
•CMS abuse-citation flag — review carefully

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Rio Rancho options — our advisors can help you compare.

At a glance

Certified beds: 72
Avg. residents/day: 37
Ownership: Non profit - Corporation
Part of a chain: Independent
Continuing care: Yes — multiple care levels
CMS provider #: 325130

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$9,610–$12,200/mo (median $10,610)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,960–$6,260/mo (median $6,380)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Albuquerque prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Neighborhood in Rio Rancho →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 5.26; National avg ≈ 3.9
RN hrs / resident / day: 0.97; National avg ≈ 0.75
Nursing staff turnover: 85%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 11
Federal fines: 1 ($12,735)
Total penalties: 1
Last standard survey: 2025-11-17
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (38 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-13Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-11-19Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-11-19Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-11-19Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

2025-11-19Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-11-19Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2025-11-17Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-11-17Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-11-17	Fine	$12,735

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Wellness programs
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ Gardens / walking paths
✓ Studio apartments

Location

900 Loma Colorado Blvd Ne, Rio Rancho, NM

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 5:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.2

92 reviews →

Verified family reviews

No verified family reviews yet for The Neighborhood in Rio Rancho.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about The Neighborhood in Rio Rancho

How much does The Neighborhood in Rio Rancho cost?

The Neighborhood in Rio Rancho does not publish exact rates. Comparable skilled nursing in the Rio Rancho, NM area typically runs $9,610–$12,200 per month (median $10,610, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Neighborhood in Rio Rancho's Medicare rating?

Medicare (CMS) rates The Neighborhood in Rio Rancho 2 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Neighborhood in Rio Rancho?

Staff provide about 5.26 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 85% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Neighborhood in Rio Rancho?

The Neighborhood in Rio Rancho has 38 health citations on its recent federal inspection record (last standard survey: 2025-11-17). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Neighborhood in Rio Rancho have availability?

Typically 51% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Neighborhood in Rio Rancho offer?

The Neighborhood in Rio Rancho in Rio Rancho, NM offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 72 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Albuquerque.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for The Neighborhood in Rio Rancho — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
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