Skip to content
Haven
Skilled NursingCMS verified

The Heights of North Houston

303 Hollow Tree Lane, Houston, TX 77090 · Harris County

Expert skilled nursing, rehab & long‑term care in Texas. Compassionate, patient‑centered services at Avir Health Group.

1.0CMS overall rating(832) 705-8700Visit website ↗
33
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
The Heights of North Houston photo 1The Heights of North Houston photo 2The Heights of North Houston photo 3The Heights of North Houston photo 4The Heights of North Houston photo 5The Heights of North Houston photo 6The Heights of North Houston photo 7The Heights of North Houston photo 8

Photos via google places, facility website.

Availability outlookModerate availability

Typically 75% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

The Heights of North Houston is a for-profit skilled nursing facility in Houston, TX, with 131 certified beds and an average of about 98 residents per day. It operates as part of the Touchstone Communities network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 1/5 on staffing, 4/5 on quality measures.

Staff provide about 3.33 total nurse hours per resident each day (0.39 of them from registered nurses), below the national benchmark of roughly 3.9 hours. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey, and 2 federal fines totaling $31,541 in the recent record.

Strengths

  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (3.33 hrs/resident/day)
  • $31,541 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Houston options — our advisors can help you compare.

At a glance

Certified beds
131
Avg. residents/day
98
Ownership
For profit - Corporation
Part of a chain
Touchstone Communities
Continuing care
No
CMS provider #
676356

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$5,280–$7,920/mo (median $6,380)Local market estimate

2024–2026 published survey medians, state median adjusted to local Houston prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Heights of North Houston

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.33
National avg ≈ 3.9
RN hrs / resident / day
0.39
National avg ≈ 0.75

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
8
Federal fines
2 ($31,541)
Total penalties
2
Last standard survey
2025-05-08
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (24 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-31Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

2026-03-31Severity E — potential for harmFrom a complaintPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2026-03-31Severity D — potential for harmFrom a complaintInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-06-27Severity E — potential for harmFrom a complaintPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-05-08Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-05-08Severity F — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-05-08Severity E — potential for harmEnvironmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2025-05-08Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2026-03-31Fine$23,520
2024-03-01Fine$8,021

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • 24-hour staff

Location

303 Hollow Tree Lane, Houston, TX

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for The Heights of North Houston.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about The Heights of North Houston

How much does The Heights of North Houston cost?

The Heights of North Houston does not publish exact rates. Comparable skilled nursing in the Houston, TX area typically runs $5,280–$7,920 per month (median $6,380, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Heights of North Houston's Medicare rating?

Medicare (CMS) rates The Heights of North Houston 1 out of 5 stars overall, including 2/5 for health inspections, 1/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Heights of North Houston?

Staff provide about 3.33 total nurse hours per resident per day (national benchmark ≈ 3.9). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Heights of North Houston?

The Heights of North Houston has 24 health citations on its recent federal inspection record (last standard survey: 2025-05-08). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Heights of North Houston have availability?

Typically 75% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Heights of North Houston offer?

The Heights of North Houston in Houston, TX offers skilled nursing and is licensed for 131 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Houston.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for The Heights of North Houston — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

Other top communities in Houston, TX

The Methodist Hospital SNF in Houston

Houston, TX · 25 beds

5.0CMS rating
Skilled NursingUsually has openings

One of Houston's top-rated skilled nursing communities.

Est. $5,280$7,920/mo
View full evaluation →
Clarewood House Extended Care Center in Houston

Houston, TX · 60 beds

5.0CMS rating
Skilled NursingUsually has openings

One of Houston's top-rated skilled nursing communities.

Est. $5,280$7,920/mo
View full evaluation →
Mrc the Crossings in League City

League City, TX · 48 beds

5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Fills quickly

One of League City's top-rated skilled nursing communities.

Est. $5,280$7,920/mo
View full evaluation →