Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

The Arbour at Westminster Manor

4200 Jackson Ave, Austin, TX 78731 · Travis County

Westminster is a progressive non-profit retirement community providing a nurturing environment.

5.0CMS overall rating(512) 454-4711 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Availability outlook● Fills quickly

Typically 89% full (80 of 90 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Austin's top-rated skilled nursing communities

The Arbour at Westminster Manor is a non-profit skilled nursing facility in Austin, TX, with 90 certified beds and an average of about 80 residents per day. It operates as part of the Life Care Services network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.

Staff provide about 5.00 total nurse hours per resident each day (0.62 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 41.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 2 health deficiencies at its most recent standard survey, and 1 federal fine totaling $29,085 in the recent record.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Above-average nurse staffing (5.00 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•$29,085 in federal fines

Best for: Families who want a highly rated, well-staffed setting in Austin for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 90
Avg. residents/day: 80
Ownership: Non profit - Corporation
Part of a chain: Life Care Services
Continuing care: Yes — multiple care levels
CMS provider #: 676099

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$5,250–$7,880/mo (median $6,350)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,640–$7,410/mo (median $5,300)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Austin prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Arbour at Westminster Manor →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 5.00; National avg ≈ 3.9
RN hrs / resident / day: 0.62; National avg ≈ 0.75
Nursing staff turnover: 41.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 2
Federal fines: 1 ($29,085)
Total penalties: 1
Last standard survey: 2025-12-03
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (8 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-03Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-12-03Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2024-09-25Severity J — immediate jeopardyFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-09-25Severity D — potential for harmResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

2024-09-25Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2023-07-21Severity E — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2023-07-21Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

2023-07-21Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-09-25	Fine	$29,085

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Scheduled transportation
✓ Restaurant-style dining
✓ Chef-prepared meals
✓ Fitness center
✓ Wellness programs
✓ Daily activities & events
✓ Courtyard / outdoor space

Location

4200 Jackson Ave, Austin, TX

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.7

3 reviews →

Verified family reviews

No verified family reviews yet for The Arbour at Westminster Manor.

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Talk to an advisor about this community

Common questions about The Arbour at Westminster Manor

How much does The Arbour at Westminster Manor cost?

The Arbour at Westminster Manor does not publish exact rates. Comparable skilled nursing in the Austin, TX area typically runs $5,250–$7,880 per month (median $6,350, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Arbour at Westminster Manor's Medicare rating?

Medicare (CMS) rates The Arbour at Westminster Manor 5 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Arbour at Westminster Manor?

Staff provide about 5.00 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 41.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Arbour at Westminster Manor?

The Arbour at Westminster Manor has 8 health citations on its recent federal inspection record (last standard survey: 2025-12-03). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Arbour at Westminster Manor have availability?

Typically 89% full (80 of 90 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Arbour at Westminster Manor offer?

The Arbour at Westminster Manor in Austin, TX offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 90 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Austin.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for The Arbour at Westminster Manor — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
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