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Haven
Skilled NursingCMS verified

St Mary Health Care Center

39 Queen Street, Worcester, MA 01610 · Worcester County

Welcome to St. Mary Health Care Center, where comprehensive care is delivered with empathy, excellence and whole-hearted compassion. We provide rehabilitation and skilled medical care; long-term nursing care; memory care; and palliative and hospice care. By combining today’s most innovative practices and therapies wit…

2.0CMS overall rating(508) 753-4791Visit website ↗
56
Good
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.

A little clarity for your next step

What to know before you visit

Start with the things that matter to your loved one. Use the details below to build your questions, then ask the community what life and care would look like for them.

Reviews reflect individual experiences. Inspection findings describe specific events; missing reports do not mean there were no concerns.

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St Mary Health Care Center, photo 1 of 61 / 6

A closer look at the community

Photo 1 · facility website. Photos may not reflect current rooms or services.

Picture your loved one here

Ask to see a room like the one available, its bathroom, dining spaces, and outdoor areas. On a visit, notice how easy it feels to move around and how staff interact with residents.

Reported historical occupancy69% reported occupancy

Reported average: 118.8 residents per day across 172 certified beds (69% occupancy).

This does not show current vacancies, waitlists, room types or whether the community can meet your care needs. Contact the community to confirm current openings.

Source: CMS Care Compare, reported average daily residents and certified beds. This is not a live availability feed.

Our evaluation

A summary of reported federal nursing-home measures. Review the dates and original records below.

A below-average federal rating — worth a careful look in Worcester

St Mary Health Care Center is a non-profit skilled nursing facility in Worcester, MA, with 172 certified beds and an average of about 119 residents per day. It operates as part of the Covenant Health network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.

Staff provide about 3.54 total nurse hours per resident each day (0.39 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 30.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 9 health deficiencies at its most recent standard survey, and 1 federal fine totaling $8,788 in the recent record.

Strengths

  • ✓Low staff turnover (continuity of care)
  • ✓Full sprinkler system
  • ✓Active resident & family council

Questions for your visit

You do not have to know every answer before you visit. Start with these questions and ask for details specific to your loved one.

Topics noted in the summary

  • Below-average 2-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (3.54 hrs/resident/day)
  • Can we review the inspection findings together, including what changed and how any corrections were checked?

    Review the federal care record →
  • Could we speak with current residents or families about daily life and how concerns are handled?

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  • What would the full monthly cost be for my loved one, and which care services or one-time charges are extra?

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  • How would you assess my loved one’s needs, and what happens if those needs change?

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Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Worcester options — our advisors can help you compare.

At a glance

Certified beds
172
Avg. residents/day
119
Ownership
Non profit - Corporation
Part of a chain
Covenant Health
Continuing care
No
CMS provider #
225305

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

Planning estimates are not a community quote. Ask the community for current rates and an itemized list of required charges.

Level of careMonthly costSource
Skilled Nursing
$13,310–$16,580/mo (modeled range)

2024–2026 published survey medians, state median adjusted to local Worcester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms.

Local market estimate

Published starting prices and market estimates may exclude additional fees. Request a current, itemized quote for your care needs. How we estimate costs

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Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.54
National avg ≈ 3.9
RN hrs / resident / day
0.39
National avg ≈ 0.75
Nursing staff turnover
30.6%
National avg ≈ 52%

Safety & inspection record

Reported federal nursing-home measures. Missing values are not a clean-record finding; check the original source for current information.

Health deficiencies (last survey)
9
Federal fines
1 ($8,788)
Total penalties
1
Last standard survey
2026-04-14
Sprinkler system
Yes
Resident & family council
Resident

Requirements cited by inspectors

The most recent findings from federal health inspections (27 citations on record — showing the latest 8). The count is not a count of unique incidents.

Find a detail in these citations

Search the entries displayed here. The original record may contain additional findings.

Showing 8 of 8 citation entries on this page.

2026-04-14F0688Severity E — potential for harmCorrection status not retained; check the original reportQuality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

2026-04-14F0726Severity E — potential for harmCorrection status not retained; check the original reportNursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

2026-04-14F0657Severity D — potential for harmCorrection status not retained; check the original reportResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2026-04-14F0693Severity D — potential for harmCorrection status not retained; check the original reportQuality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2026-04-14F0761Severity D — potential for harmCorrection status not retained; check the original reportPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2026-04-14F0812Severity D — potential for harmCorrection status not retained; check the original reportNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-04-14F0883Severity D — potential for harmCorrection status not retained; check the original reportInfection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2025-10-29F0684Severity G — actual harmFrom a complaintCorrection status not retained; check the original reportQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2025-10-29Fine$8,788

Services and details to confirm

These topics come from source records and community websites. They do not confirm that a service is currently offered, available, or included in the price.

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Memory care
  • Respite / short-term stays
  • Daily activities & events

Make it specific to your loved one

Ask which services are provided at this location, who provides them, and whether they cost extra. For care or therapy, ask about the assessment required and what happens if needs change.

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Location

39 Queen Street, Worcester, MA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

Reviews, when available, are shown with their source. Review ratings are separate from licensing and inspection records.

Family reviews

No family reviews are available on Haven for St Mary Health Care Center.

Ask the community about speaking with current residents or families. Use your tour planner to record what you learn and questions to follow up on.

Prepare questions for your tour

Common questions about St Mary Health Care Center

How much does St Mary Health Care Center cost?

St Mary Health Care Center has no current published quote for skilled nursing in Haven records. The local market planning estimate is $13,310–$16,580 per month (modeled range). 2024–2026 published survey medians, state median adjusted to local Worcester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. This is not a community quote. Ask for a current, itemized price.

What is St Mary Health Care Center's Medicare rating?

Medicare (CMS) rates St Mary Health Care Center 2 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at St Mary Health Care Center?

Staff provide about 3.54 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 30.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at St Mary Health Care Center?

St Mary Health Care Center has 27 health citations on its recent federal inspection record (last standard survey: 2026-04-14). The full citation-by-citation detail, with severity levels, is published on this page.

Does St Mary Health Care Center have availability?

Reported average: 118.8 residents per day across 172 certified beds (69% occupancy). These historical figures do not establish current availability. Contact the community to confirm openings, room types and admission requirements.

What types of care does St Mary Health Care Center offer?

St Mary Health Care Center in Worcester, MA offers skilled nursing and is licensed for 172 beds.

Prepare a care shortlist in Worcester

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  • Confirm current openings, waitlist procedures and whether touring reserves anything.
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Your next steps

  1. 1
    Confirm the fit
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  2. 2
    Get a written quote
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  3. 3
    Tour and compare
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  4. 4
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Data sources:CMS verifiedGoogleOfficial website

Haven record updated 2026-08-24. We show imported source information. This date does not establish when a license was last checked.

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