Skilled NursingCMS verified

St. Ann's Community

920 Cherry Ridge Boulevard, Webster, NY 14580 · Monroe County

Experience luxury independent and assisted living in Webster, NY at St. Ann’s Community at Cherry Ridge. Schedule a tour today!

4.0CMS overall rating(585) 697-6800 Visit website ↗

Strong

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates strong.

Photos via google places, facility website.

Availability outlook● Very limited availability

Typically 98% full (70 of 72 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Webster

St. Ann's Community is a non-profit skilled nursing facility in Webster, NY, with 72 certified beds and an average of about 70 residents per day.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.

Staff provide about 3.82 total nurse hours per resident each day (0.50 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 42.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 2 health deficiencies at its most recent standard survey.

Strengths

✓Strong health-inspection rating
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average nurse staffing (3.82 hrs/resident/day)

Best for: Families who want a highly rated, well-staffed setting in Webster for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 72
Avg. residents/day: 70
Ownership: Non profit - Corporation
Part of a chain: Independent
Continuing care: No
CMS provider #: 335730

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,580–$15,390/mo (median $13,620)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Rochester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for St. Ann's Community →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.82; National avg ≈ 3.9
RN hrs / resident / day: 0.50; National avg ≈ 0.75
Nursing staff turnover: 42.4%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 2
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-09-10
Sprinkler system: Yes
Resident & family council: Both

What inspectors found

The most recent findings from federal health inspections (11 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-09-10Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2025-09-10Severity D — potential for harmNutrition and Dietary Deficiencies

Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

2024-05-08Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

2024-05-08Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-05-08Severity D — potential for harmPharmacy Service Deficiencies

2024-05-08Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2023-09-13Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2022-08-29Severity E — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Pet friendly
✓ Scheduled transportation
✓ Restaurant-style dining
✓ On-site salon / barber
✓ Chapel / worship services
✓ Fitness center
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Gardens / walking paths
✓ Library
✓ Private rooms available
✓ 24-hour staff

Location

920 Cherry Ridge Boulevard, Webster, NY

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.5

4 reviews →

Verified family reviews

No verified family reviews yet for St. Ann's Community.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about St. Ann's Community

How much does St. Ann's Community cost?

St. Ann's Community does not publish exact rates. Comparable skilled nursing in the Webster, NY area typically runs $12,580–$15,390 per month (median $13,620, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is St. Ann's Community's Medicare rating?

Medicare (CMS) rates St. Ann's Community 4 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at St. Ann's Community?

Staff provide about 3.82 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 42.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at St. Ann's Community?

St. Ann's Community has 11 health citations on its recent federal inspection record (last standard survey: 2025-09-10). The full citation-by-citation detail, with severity levels, is published on this page.

Does St. Ann's Community have availability?

Typically 98% full (70 of 72 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does St. Ann's Community offer?

St. Ann's Community in Webster, NY offers skilled nursing and is licensed for 72 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Rochester.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for St. Ann's Community — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
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