Skilled NursingCMS verified

Springbrook Center

300 Spring St, Westbrook, ME 04092 · Cumberland County

Springbrook Center, a Genesis HealthCare facility located at 300 Spring Street, Westbrook, ME 04092, specializing in ShortStay care, LongTerm care, and .

2.0CMS overall rating(207) 856-1230 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 91% full (112 of 123 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Westbrook

Springbrook Center is a for-profit skilled nursing facility in Westbrook, ME, with 123 certified beds and an average of about 112 residents per day. It operates as part of the Genesis Healthcare network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.

Staff provide about 3.66 total nurse hours per resident each day (1.17 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 15 health deficiencies at its most recent standard survey, and 2 federal fines totaling $17,388 in the recent record.

Strengths

✓Low staff turnover (continuity of care)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.66 hrs/resident/day)
•15 deficiencies at last survey

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Westbrook options — our advisors can help you compare.

At a glance

Certified beds: 123
Avg. residents/day: 112
Ownership: For profit - Corporation
Part of a chain: Genesis Healthcare
Continuing care: No
CMS provider #: 205068

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,890–$16,030/mo (median $14,070)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Portland prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Springbrook Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.66; National avg ≈ 3.9
RN hrs / resident / day: 1.17; National avg ≈ 0.75
Nursing staff turnover: 35.4%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 15
Federal fines: 2 ($17,388)
Total penalties: 3
Last standard survey: 2024-07-19
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (30 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-10-28Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-10-28Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-10-28Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2025-07-31Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-05-12Severity G — actual harmFrom a complaintPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2024-07-19Severity E — potential for harmResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2024-07-19Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-07-19Severity E — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-10-28	Fine	$9,110
2025-10-28	Payment denial	—
2025-05-12	Fine	$8,278

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Scheduled transportation
✓ On-site salon / barber
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Private rooms available

Location

300 Spring St, Westbrook, ME

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Springbrook Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Springbrook Center

How much does Springbrook Center cost?

Springbrook Center does not publish exact rates. Comparable skilled nursing in the Westbrook, ME area typically runs $12,890–$16,030 per month (median $14,070, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Springbrook Center's Medicare rating?

Medicare (CMS) rates Springbrook Center 2 out of 5 stars overall, including 1/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Springbrook Center?

Staff provide about 3.66 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Springbrook Center?

Springbrook Center has 30 health citations on its recent federal inspection record (last standard survey: 2024-07-19). The full citation-by-citation detail, with severity levels, is published on this page.

Does Springbrook Center have availability?

Typically 91% full (112 of 123 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Springbrook Center offer?

Springbrook Center in Westbrook, ME offers skilled nursing and is licensed for 123 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Portland.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
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Request current rates for Springbrook Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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