Boston Home, INC (the)
Scout 97Boston, MA · 96 beds
5.0CMS rating
Skilled Nursing● Very limited availability
One of Boston's top-rated skilled nursing communities.
Est. $14,050–$17,500/mo
View full evaluation →Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified
Skilled Nursing Facility at North Hill (the)
865 Central Avenue, Needham, MA 02492 · Norfolk County
Discover North Hill, a premier retirement community near Boston, MA, offering luxury senior living, Lifecare, and a vibrant lifestyle in Needham, MA.
78
StrongHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 87% full (63 of 72 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A highly rated skilled nursing and rehab community in Needham
Skilled Nursing Facility at North Hill (the) is a non-profit skilled nursing facility in Needham, MA, with 72 certified beds and an average of about 63 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 5/5 on staffing, 3/5 on quality measures.
Staff provide about 7.43 total nurse hours per resident each day (1.57 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 23.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey, and 1 federal fine totaling $16,153 in the recent record.
Strengths
- ✓Above-average nurse staffing (7.43 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
None noted in the public data.
Best for: Families who want a highly rated, well-staffed setting in Needham for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 72
- Avg. residents/day
- 63
- Ownership
- Non profit - Corporation
- Part of a chain
- Independent
- Continuing care
- Yes — multiple care levels
- CMS provider #
- 225281
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $14,050–$17,500/mo (median $15,350) | Local market estimate |
| Continuing Care (CCRC / Life Plan) | $3,780–$11,080/mo (median $9,270) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Boston prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 7.43
- National avg ≈ 3.9
- RN hrs / resident / day
- 1.57
- National avg ≈ 0.75
- Nursing staff turnover
- 23.6%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 3
- Federal fines
- 1 ($16,153)
- Total penalties
- 1
- Last standard survey
- 2025-07-18
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (11 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-07-18Severity E — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
2025-07-18Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2025-07-18Severity D — potential for harmPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
2025-01-15Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-01-15Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-07-11Severity E — potential for harmInfection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
2024-07-11Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2024-07-11Severity D — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-01-15 | Fine | $16,153 |
Services & amenities
- ✓ Continuing care community (multiple care levels on one campus)
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Pet friendly
- ✓ Scheduled transportation
- ✓ Chef-prepared meals
- ✓ Fitness center
- ✓ Housekeeping & laundry
- ✓ Gardens / walking paths
- ✓ Studio apartments
Location
865 Central Avenue, Needham, MA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Skilled Nursing Facility at North Hill (the).
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Skilled Nursing Facility at North Hill (the)
How much does Skilled Nursing Facility at North Hill (the) cost?
Skilled Nursing Facility at North Hill (the) does not publish exact rates. Comparable skilled nursing in the Needham, MA area typically runs $14,050–$17,500 per month (median $15,350, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Skilled Nursing Facility at North Hill (the)'s Medicare rating?
Medicare (CMS) rates Skilled Nursing Facility at North Hill (the) 4 out of 5 stars overall, including 3/5 for health inspections, 5/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.
How is the staffing at Skilled Nursing Facility at North Hill (the)?
Staff provide about 7.43 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 23.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Skilled Nursing Facility at North Hill (the)?
Skilled Nursing Facility at North Hill (the) has 11 health citations on its recent federal inspection record (last standard survey: 2025-07-18). The full citation-by-citation detail, with severity levels, is published on this page.
Does Skilled Nursing Facility at North Hill (the) have availability?
Typically 87% full (63 of 72 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Skilled Nursing Facility at North Hill (the) offer?
Skilled Nursing Facility at North Hill (the) in Needham, MA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 72 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Boston.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Skilled Nursing Facility at North Hill (the) — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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