865 Central Avenue, Needham, MA 02492 · Norfolk County
Discover North Hill, a premier retirement community near Boston, MA, offering luxury senior living, Lifecare, and a vibrant lifestyle in Needham, MA.
A little clarity for your next step
Start with the things that matter to your loved one. Use the details below to build your questions, then ask the community what life and care would look like for them.
Reviews reflect individual experiences. Inspection findings describe specific events; missing reports do not mean there were no concerns.
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1 / 1Photo 1 · facility website. Photos may not reflect current rooms or services.
Picture your loved one here
Ask to see a room like the one available, its bathroom, dining spaces, and outdoor areas. On a visit, notice how easy it feels to move around and how staff interact with residents.
Reported average: 62 residents per day across 72 certified beds (86% occupancy).
This does not show current vacancies, waitlists, room types or whether the community can meet your care needs. Contact the community to confirm current openings.
Source: CMS Care Compare, reported average daily residents and certified beds. This is not a live availability feed.
A summary of reported federal nursing-home measures. Review the dates and original records below.
Skilled Nursing Facility at North Hill (the) is a non-profit skilled nursing facility in Needham, MA, with 72 certified beds and an average of about 62 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.
Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 3/5 on health inspections, 1/5 on staffing, 4/5 on quality measures.
Annual nursing-staff turnover is about 24.3%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey, and 1 federal fine totaling $16,153 in the recent record.
You do not have to know every answer before you visit. Start with these questions and ask for details specific to your loved one.
Topics noted in the summary
Can we review the inspection findings together, including what changed and how any corrections were checked?
Review the federal care record →Could we speak with current residents or families about daily life and how concerns are handled?
Read the review sources →What would the full monthly cost be for my loved one, and which care services or one-time charges are extra?
Review pricing details →How would you assess my loved one’s needs, and what happens if those needs change?
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Planning estimates are not a community quote. Ask the community for current rates and an itemized list of required charges.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $14,050–$17,500/mo (modeled range) 2024–2026 published survey medians, state median adjusted to local Boston prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. | Local market estimate |
| Continuing Care (CCRC / Life Plan) | $3,780–$11,080/mo (modeled range) 2024–2026 published survey medians, state median adjusted to local Boston prices (BEA regional price parities). Request a quote for exact pricing. Continuing-care fees vary widely with contract type and entrance fees. | Local market estimate |
Published starting prices and market estimates may exclude additional fees. Request a current, itemized quote for your care needs. How we estimate costs
Reported federal nursing-home measures. Missing values are not a clean-record finding; check the original source for current information.
The most recent findings from federal health inspections (11 citations on record — showing the latest 8). The count is not a count of unique incidents.
Search the entries displayed here. The original record may contain additional findings.
Showing 8 of 8 citation entries on this page.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide and implement an infection prevention and control program.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-01-15 | Fine | $16,153 |
These topics come from source records and community websites. They do not confirm that a service is currently offered, available, or included in the price.
Make it specific to your loved one
Ask which services are provided at this location, who provides them, and whether they cost extra. For care or therapy, ask about the assessment required and what happens if needs change.
Keep questions in your visit plan →865 Central Avenue, Needham, MA
Reviews, when available, are shown with their source. Review ratings are separate from licensing and inspection records.
No family reviews are available on Haven for Skilled Nursing Facility at North Hill (the).
Ask the community about speaking with current residents or families. Use your tour planner to record what you learn and questions to follow up on.
Prepare questions for your tourSkilled Nursing Facility at North Hill (the) has no current published quote for skilled nursing in Haven records. The local market planning estimate is $14,050–$17,500 per month (modeled range). 2024–2026 published survey medians, state median adjusted to local Boston prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. This is not a community quote. Ask for a current, itemized price.
Medicare (CMS) rates Skilled Nursing Facility at North Hill (the) 2 out of 5 stars overall, including 3/5 for health inspections, 1/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
Skilled Nursing Facility at North Hill (the) has 11 health citations on its recent federal inspection record (last standard survey: 2025-07-18). The full citation-by-citation detail, with severity levels, is published on this page.
Reported average: 62 residents per day across 72 certified beds (86% occupancy). These historical figures do not establish current availability. Contact the community to confirm openings, room types and admission requirements.
Skilled Nursing Facility at North Hill (the) in Needham, MA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 72 beds.
Compare care fit, costs and admission requirements before a move. Timelines and openings vary by community.
Haven record updated 2026-08-24. We show imported source information. This date does not establish when a license was last checked.
Records in Boston, MA with a shared care category and available coordinates, ordered by approximate distance. This is not a complete list of nearby communities. Confirm that each community can meet your specific care needs.
facility websiteNeedham, MA · 120 beds
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10 federal inspection citations on file · view findings & dates →A highly rated skilled nursing and rehab community in Needham.
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3.6/5 Google · 23 reviews · retrieved 2026-08-03
7 federal inspection citations on file · view findings & dates →A highly rated skilled nursing and rehab community in Wellesley.
Wellesley, MA · 110 beds
4.0/5 Google · 43 reviews · retrieved 2026-08-03
43 federal inspection citations on file · view findings & dates →A highly rated skilled nursing and rehab community in Wellesley.
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