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Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Samaritan Nursing and Rehab

531 E Washington St, West Bend, WI 53095 · Washington County

From our residents to our neighbors to our medical partners – we are unanimously applauded for our local setting, our wonderfully compassionate staff, and our clean, family-friendly facility. EOM Healthcare group truly cares.

1.0CMS overall rating(262) 335-4500Visit website ↗
24
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
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Photos via google places, facility website.

Availability outlookUsually has openings

Typically 61% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Samaritan Nursing and Rehab is a for-profit skilled nursing facility in West Bend, WI, with 131 certified beds and an average of about 79 residents per day. It operates as part of the Shlomo Hoffman network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 4/5 on staffing, 3/5 on quality measures.

Staff provide about 4.54 total nurse hours per resident each day (1.30 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 77.5%, higher than the ~52% national average. On the safety record, CMS notes 39 health deficiencies at its most recent standard survey, and 1 federal fine totaling $75,498 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

  • Above-average nurse staffing (4.54 hrs/resident/day)
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • High staff turnover (77.5%)
  • 39 deficiencies at last survey
  • $75,498 in federal fines
  • CMS abuse-citation flag — review carefully
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated West Bend options — our advisors can help you compare.

At a glance

Certified beds
131
Avg. residents/day
79
Ownership
For profit - Corporation
Part of a chain
Shlomo Hoffman
Continuing care
Yes — multiple care levels
CMS provider #
525165

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$9,850–$12,750/mo (median $10,980)Local market estimate
Continuing Care (CCRC / Life Plan)$2,150–$7,740/mo (median $6,340)Local market estimate

2024–2026 published survey medians, state median adjusted to local Milwaukee prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Samaritan Nursing and Rehab

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.54
National avg ≈ 3.9
RN hrs / resident / day
1.30
National avg ≈ 0.75
Nursing staff turnover
77.5%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.
Health deficiencies (last survey)
39
Federal fines
1 ($75,498)
Total penalties
2
Last standard survey
2025-01-29
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (57 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-20Severity J — immediate jeopardyFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-04-20Severity F — potential for harmFrom a complaintAdministration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

2026-04-20Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2026-04-20Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

2026-04-20Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2026-04-20Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2026-04-20Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-04-20Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2025-11-11Payment denial
2024-10-16Fine$75,498

Services & amenities

  • Continuing care community (multiple care levels on one campus)
  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Library
  • Studio apartments

Location

531 E Washington St, West Bend, WI

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Samaritan Nursing and Rehab.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Samaritan Nursing and Rehab

How much does Samaritan Nursing and Rehab cost?

Samaritan Nursing and Rehab does not publish exact rates. Comparable skilled nursing in the West Bend, WI area typically runs $9,850–$12,750 per month (median $10,980, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Samaritan Nursing and Rehab's Medicare rating?

Medicare (CMS) rates Samaritan Nursing and Rehab 1 out of 5 stars overall, including 1/5 for health inspections, 4/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Samaritan Nursing and Rehab?

Staff provide about 4.54 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 77.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Samaritan Nursing and Rehab?

Samaritan Nursing and Rehab has 57 health citations on its recent federal inspection record (last standard survey: 2025-01-29). The full citation-by-citation detail, with severity levels, is published on this page.

Does Samaritan Nursing and Rehab have availability?

Typically 61% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Samaritan Nursing and Rehab offer?

Samaritan Nursing and Rehab in West Bend, WI offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 131 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Milwaukee.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Samaritan Nursing and Rehab — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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