Skilled NursingCMS verified

Rocky Top Care Center

204 Industrial Park Rd Po Box 659, Rocky Top, TN 37769 · Anderson County

1.0CMS overall rating(865) 426-2147 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 70% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Rocky Top Care Center is a for-profit skilled nursing facility in Rocky Top, TN, with 117 certified beds and an average of about 82 residents per day.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.

Staff provide about 3.96 total nurse hours per resident each day (0.89 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 45.9%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 15 health deficiencies at its most recent standard survey, and 1 federal fine totaling $86,768 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.

Strengths

✓Above-average nurse staffing (3.96 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•15 deficiencies at last survey
•$86,768 in federal fines
•CMS abuse-citation flag — review carefully
•In the CMS Special Focus Facility program

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Rocky Top options — our advisors can help you compare.

At a glance

Certified beds: 117
Avg. residents/day: 82
Ownership: For profit - Corporation
Part of a chain: Independent
Continuing care: No
CMS provider #: 445259

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,730–$10,920/mo (median $9,560)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Knoxville prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Rocky Top Care Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.96; National avg ≈ 3.9
RN hrs / resident / day: 0.89; National avg ≈ 0.75
Nursing staff turnover: 45.9%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation) (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 15
Federal fines: 1 ($86,768)
Total penalties: 1
Last standard survey: 2024-08-22
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (37 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2024-08-22Severity L — immediate jeopardyAdministration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facil…

2024-08-22Severity L — immediate jeopardyFrom a complaintAdministration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2024-08-22Severity L — immediate jeopardyFrom a complaintAdministration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

2024-08-22Severity L — immediate jeopardyFrom a complaintInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-08-22Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-08-22Severity F — potential for harmFrom a complaintNursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

2024-08-22Severity E — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-08-22Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-08-22	Fine	$86,768

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care

Location

204 Industrial Park Rd Po Box 659, Rocky Top, TN

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 9:00 PM

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.5

38 reviews →

Verified family reviews

No verified family reviews yet for Rocky Top Care Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Rocky Top Care Center

How much does Rocky Top Care Center cost?

Rocky Top Care Center does not publish exact rates. Comparable skilled nursing in the Rocky Top, TN area typically runs $8,730–$10,920 per month (median $9,560, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Rocky Top Care Center's Medicare rating?

Medicare (CMS) rates Rocky Top Care Center 1 out of 5 stars overall, including 1/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Rocky Top Care Center?

Staff provide about 3.96 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 45.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Rocky Top Care Center?

Rocky Top Care Center has 37 health citations on its recent federal inspection record (last standard survey: 2024-08-22). The full citation-by-citation detail, with severity levels, is published on this page.

Does Rocky Top Care Center have availability?

Typically 70% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Rocky Top Care Center offer?

Rocky Top Care Center in Rocky Top, TN offers skilled nursing and is licensed for 117 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Knoxville.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Rocky Top Care Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.