Skilled NursingCMS verified

Riverwood Center

2802 Parental Home Road, Jacksonville, FL 32216 · Duval County

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2.0CMS overall rating(904) 721-0088 Visit website ↗

Fair

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates fair.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 90% full (217 of 240 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Jacksonville

Riverwood Center is a for-profit skilled nursing facility in Jacksonville, FL, with 240 certified beds and an average of about 217 residents per day. It operates as part of the Aston Health network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 3/5 on staffing, 3/5 on quality measures.

Staff provide about 3.37 total nurse hours per resident each day (0.44 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 48.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey, and 1 federal fine totaling $34,778 in the recent record.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.37 hrs/resident/day)
•$34,778 in federal fines

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Jacksonville options — our advisors can help you compare.

At a glance

Certified beds: 240
Avg. residents/day: 217
Ownership: For profit - Limited Liability company
Part of a chain: Aston Health
Continuing care: No
CMS provider #: 105135

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$9,450–$12,230/mo (median $10,540)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Jacksonville prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Riverwood Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.37; National avg ≈ 3.9
RN hrs / resident / day: 0.44; National avg ≈ 0.75
Nursing staff turnover: 48.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 8
Federal fines: 1 ($34,778)
Total penalties: 1
Last standard survey: 2025-01-09
Sprinkler system: Yes
Resident & family council: Both

What inspectors found

The most recent findings from federal health inspections (27 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-01-09Severity G — actual harmQuality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

2025-01-09Severity D — potential for harmResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

2025-01-09Severity D — potential for harmResident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

2025-01-09Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2025-01-09Severity D — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-01-09Severity D — potential for harmPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2025-01-09Severity D — potential for harmPharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

2025-01-09Severity D — potential for harmQuality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-01-09	Fine	$34,778

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Scheduled transportation
✓ Restaurant-style dining
✓ Wellness programs
✓ Daily activities & events
✓ Private rooms available
✓ 24/7 staff

Location

2802 Parental Home Road, Jacksonville, FL

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.2

253 reviews →

Verified family reviews

No verified family reviews yet for Riverwood Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Riverwood Center

How much does Riverwood Center cost?

Riverwood Center does not publish exact rates. Comparable skilled nursing in the Jacksonville, FL area typically runs $9,450–$12,230 per month (median $10,540, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Riverwood Center's Medicare rating?

Medicare (CMS) rates Riverwood Center 2 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Riverwood Center?

Staff provide about 3.37 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 48.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Riverwood Center?

Riverwood Center has 27 health citations on its recent federal inspection record (last standard survey: 2025-01-09). The full citation-by-citation detail, with severity levels, is published on this page.

Does Riverwood Center have availability?

Typically 90% full (217 of 240 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Riverwood Center offer?

Riverwood Center in Jacksonville, FL offers skilled nursing and is licensed for 240 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Jacksonville.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Riverwood Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.