Skilled NursingCMS verified

Richfield Health Center - Salem

3719 Knollridge Road, Salem, VA 24153 · Salem City County

Discover the power of friendship at Richfield Living. Experience exceptional senior living with vibrant community and supportive care. Take a tour today!

3.0CMS overall rating(540) 380-4500 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via facility website.

Availability outlook● Fills quickly

Typically 91% full (102 of 112 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Salem

Richfield Health Center - Salem is a non-profit skilled nursing facility in Salem, VA, with 112 certified beds and an average of about 102 residents per day.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 3/5 on staffing, 3/5 on quality measures.

Staff provide about 4.25 total nurse hours per resident each day (0.63 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 49.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 10 health deficiencies at its most recent standard survey, and 1 federal fine totaling $15,465 in the recent record.

Strengths

✓Above-average nurse staffing (4.25 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families weighing a dependable, mid-rated skilled nursing option in Salem, especially when location or Medicaid acceptance matters.

At a glance

Certified beds: 112
Avg. residents/day: 102
Ownership: Non profit - Corporation
Part of a chain: Independent
Continuing care: No
CMS provider #: 495013

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$7,630–$10,010/mo (median $8,570)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Roanoke prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Richfield Health Center - Salem →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.25; National avg ≈ 3.9
RN hrs / resident / day: 0.63; National avg ≈ 0.75
Nursing staff turnover: 49.6%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 10
Federal fines: 1 ($15,465)
Total penalties: 1
Last standard survey: 2024-05-15
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (31 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2024-12-05Severity G — actual harmFrom a complaintPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2024-12-05Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2024-12-05Severity D — potential for harmFrom a complaintAdministration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

2024-12-05Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

2024-05-15Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-05-15Severity D — potential for harmResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-05-15Severity D — potential for harmResident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2024-05-15Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-12-05	Fine	$15,465

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Memory care
✓ Respite / short-term stays
✓ Scheduled transportation
✓ Restaurant-style dining
✓ On-site salon / barber
✓ Chapel / worship services
✓ Wellness programs
✓ Daily activities & events
✓ Gardens / walking paths
✓ Library

Location

3719 Knollridge Road, Salem, VA

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

2.7

9 reviews →

Verified family reviews

No verified family reviews yet for Richfield Health Center - Salem.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Richfield Health Center - Salem

How much does Richfield Health Center - Salem cost?

Richfield Health Center - Salem does not publish exact rates. Comparable skilled nursing in the Salem, VA area typically runs $7,630–$10,010 per month (median $8,570, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Richfield Health Center - Salem's Medicare rating?

Medicare (CMS) rates Richfield Health Center - Salem 3 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Richfield Health Center - Salem?

Staff provide about 4.25 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 49.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Richfield Health Center - Salem?

Richfield Health Center - Salem has 31 health citations on its recent federal inspection record (last standard survey: 2024-05-15). The full citation-by-citation detail, with severity levels, is published on this page.

Does Richfield Health Center - Salem have availability?

Typically 91% full (102 of 112 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Richfield Health Center - Salem offer?

Richfield Health Center - Salem in Salem, VA offers skilled nursing and is licensed for 112 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Roanoke.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Richfield Health Center - Salem — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
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