Brookhaven at Lexington
Scout 100Lexington, MA · 49 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Usually has openings
One of Lexington's top-rated skilled nursing communities.
Est. $14,050–$17,500/mo
View full evaluation →Skilled NursingCMS verified
Reservoir Center for Health & Rehabilitation, the
400 Bolton Street, Marlborough, MA 01752 · Middlesex County
Post‑acute rehabilitation, long‑term skilled nursing, 24/7 care and comprehensive therapy services in Marlborough, MA, delivered through National Health Care Associates’ Passport™ personalized care approach.
68
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 92% full (132 of 144 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in Marlborough
Reservoir Center for Health & Rehabilitation, the is a for-profit skilled nursing facility in Marlborough, MA, with 144 certified beds and an average of about 132 residents per day. It operates as part of the National Health Care Associates network.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.
Staff provide about 3.99 total nurse hours per resident each day (0.64 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 31.9%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey, and 1 federal fine totaling $3,145 in the recent record.
Strengths
- ✓Above-average nurse staffing (3.99 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
None noted in the public data.
Best for: Families weighing a dependable, mid-rated skilled nursing option in Marlborough, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 144
- Avg. residents/day
- 132
- Ownership
- For profit - Limited Liability company
- Part of a chain
- National Health Care Associates
- Continuing care
- No
- CMS provider #
- 225326
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $14,050–$17,500/mo (median $15,350) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Cambridge prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.99
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.64
- National avg ≈ 0.75
- Nursing staff turnover
- 31.9%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 8
- Federal fines
- 1 ($3,145)
- Total penalties
- 1
- Last standard survey
- 2026-01-13
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (28 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-01-13Severity E — potential for harmResident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2026-01-13Severity E — potential for harmAdministration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
2026-01-13Severity D — potential for harmResident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
2026-01-13Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
2026-01-13Severity D — potential for harmQuality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
2026-01-13Severity D — potential for harmQuality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
2026-01-13Severity D — potential for harmQuality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
2026-01-13Severity B — minimalResident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2023-07-24 | Fine | $3,145 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Physical therapy
- ✓ Rehabilitation services
- ✓ Memory care
- ✓ Daily activities & events
Location
400 Bolton Street, Marlborough, MA
- Monday: 8:00 AM – 8:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 8:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 8:00 PM
- Saturday: 8:00 AM – 8:00 PM
- Sunday: 8:00 AM – 8:00 PM
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Reservoir Center for Health & Rehabilitation, the.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Reservoir Center for Health & Rehabilitation, the
How much does Reservoir Center for Health & Rehabilitation, the cost?
Reservoir Center for Health & Rehabilitation, the does not publish exact rates. Comparable skilled nursing in the Marlborough, MA area typically runs $14,050–$17,500 per month (median $15,350, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Reservoir Center for Health & Rehabilitation, the's Medicare rating?
Medicare (CMS) rates Reservoir Center for Health & Rehabilitation, the 3 out of 5 stars overall, including 3/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Reservoir Center for Health & Rehabilitation, the?
Staff provide about 3.99 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 31.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Reservoir Center for Health & Rehabilitation, the?
Reservoir Center for Health & Rehabilitation, the has 28 health citations on its recent federal inspection record (last standard survey: 2026-01-13). The full citation-by-citation detail, with severity levels, is published on this page.
Does Reservoir Center for Health & Rehabilitation, the have availability?
Typically 92% full (132 of 144 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Reservoir Center for Health & Rehabilitation, the offer?
Reservoir Center for Health & Rehabilitation, the in Marlborough, MA offers skilled nursing and is licensed for 144 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Cambridge.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Reservoir Center for Health & Rehabilitation, the — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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