Skilled NursingCMS verified

Regency at Jackson

434 W North Street, Jackson, MI 49202 · Jackson County

Facility overview for Regency at Jackson.

1.0CMS overall rating(517) 787-3250 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 82% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Regency at Jackson is a for-profit skilled nursing facility in Jackson, MI, with 82 certified beds and an average of about 67 residents per day. It operates as part of the Ciena Healthcare/Laurel Health Care network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 3/5 on quality measures.

Staff provide about 3.16 total nurse hours per resident each day (0.51 of them from registered nurses), below the national benchmark of roughly 3.9 hours. On the safety record, CMS notes 25 health deficiencies at its most recent standard survey, and 1 federal fine totaling $15,593 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.16 hrs/resident/day)
•25 deficiencies at last survey
•CMS abuse-citation flag — review carefully

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Jackson options — our advisors can help you compare.

At a glance

Certified beds: 82
Avg. residents/day: 67
Ownership: For profit - Corporation
Part of a chain: Ciena Healthcare/Laurel Health Care
Continuing care: No
CMS provider #: 235016

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$9,640–$12,140/mo (median $10,600)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Jackson prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Regency at Jackson →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.16; National avg ≈ 3.9
RN hrs / resident / day: 0.51; National avg ≈ 0.75

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 25
Federal fines: 1 ($15,593)
Total penalties: 1
Last standard survey: 2025-04-16
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (72 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-02-27Severity L — immediate jeopardyFrom a complaintNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-02-27Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2026-02-27Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2026-02-27Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

2026-02-27Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2026-02-27Severity E — potential for harmFrom a complaintNursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

2026-02-27Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2026-02-27Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2023-11-21	Fine	$15,593

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Wellness programs
✓ Courtyard / outdoor space
✓ Gardens / walking paths

Location

434 W North Street, Jackson, MI

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.7

123 reviews →

Verified family reviews

No verified family reviews yet for Regency at Jackson.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Regency at Jackson

How much does Regency at Jackson cost?

Regency at Jackson does not publish exact rates. Comparable skilled nursing in the Jackson, MI area typically runs $9,640–$12,140 per month (median $10,600, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Regency at Jackson's Medicare rating?

Medicare (CMS) rates Regency at Jackson 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Regency at Jackson?

Staff provide about 3.16 total nurse hours per resident per day (national benchmark ≈ 3.9). These figures are reported to the federal government and updated regularly.

What did inspectors find at Regency at Jackson?

Regency at Jackson has 72 health citations on its recent federal inspection record (last standard survey: 2025-04-16). The full citation-by-citation detail, with severity levels, is published on this page.

Does Regency at Jackson have availability?

Typically 82% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Regency at Jackson offer?

Regency at Jackson in Jackson, MI offers skilled nursing and is licensed for 82 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Jackson.
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Your next steps — this week

1
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2
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3
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