Friends Homes at Guilford
Scout 100Greensboro, NC · 69 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)● Fills quickly
One of Greensboro's top-rated skilled nursing communities.
Est. $8,250–$10,700/mo
View full evaluation →Skilled NursingCMS verified
Piedmont Hills Center for Nursing and Rehab
109 S Holden Road, Greensboro, NC 27407 · Guilford County
Piedmont Hills on Alliance Health Group. By blending local expertise in North Carolina senior care with the strategic ove.
18
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlook● Very limited availability
Typically 98% full (123 of 126 beds occupied on an average day). Openings here tend to go fast.
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Piedmont Hills Center for Nursing and Rehab is a for-profit skilled nursing facility in Greensboro, NC, with 126 certified beds and an average of about 123 residents per day. It operates as part of the Alliance Health Group network.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 2/5 on quality measures.
Staff provide about 3.04 total nurse hours per resident each day (0.16 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 53.4%, higher than the ~52% national average. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey, and 5 federal fines totaling $217,827 in the recent record.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.04 hrs/resident/day)
- •$217,827 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Greensboro options — our advisors can help you compare.
At a glance
- Certified beds
- 126
- Avg. residents/day
- 123
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Alliance Health Group
- Continuing care
- No
- CMS provider #
- 345116
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,250–$10,700/mo (median $9,210) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Greensboro prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.04
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.16
- National avg ≈ 0.75
- Nursing staff turnover
- 53.4%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 3
- Federal fines
- 5 ($217,827)
- Total penalties
- 6
- Last standard survey
- 2026-02-27
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (52 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-10-23Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-10-23Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2025-06-11Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-02-10Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-02-10Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
2024-12-05Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
2024-12-05Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
2024-12-05Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-10-23 | Fine | $50,505 |
| 2025-06-11 | Fine | $17,345 |
| 2024-12-05 | Fine | $18,086 |
| 2024-07-17 | Fine | $35,105 |
| 2023-12-04 | Fine | $96,786 |
| 2023-12-04 | Payment denial | — |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Gardens / walking paths
Location
109 S Holden Road, Greensboro, NC
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Piedmont Hills Center for Nursing and Rehab.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Piedmont Hills Center for Nursing and Rehab
How much does Piedmont Hills Center for Nursing and Rehab cost?
Piedmont Hills Center for Nursing and Rehab does not publish exact rates. Comparable skilled nursing in the Greensboro, NC area typically runs $8,250–$10,700 per month (median $9,210, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Piedmont Hills Center for Nursing and Rehab's Medicare rating?
Medicare (CMS) rates Piedmont Hills Center for Nursing and Rehab 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.
How is the staffing at Piedmont Hills Center for Nursing and Rehab?
Staff provide about 3.04 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 53.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Piedmont Hills Center for Nursing and Rehab?
Piedmont Hills Center for Nursing and Rehab has 52 health citations on its recent federal inspection record (last standard survey: 2026-02-27). The full citation-by-citation detail, with severity levels, is published on this page.
Does Piedmont Hills Center for Nursing and Rehab have availability?
Typically 98% full (123 of 126 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Piedmont Hills Center for Nursing and Rehab offer?
Piedmont Hills Center for Nursing and Rehab in Greensboro, NC offers skilled nursing and is licensed for 126 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Greensboro.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Piedmont Hills Center for Nursing and Rehab — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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