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Skilled NursingCMS verified

Penacook Place, INC

150 Water Street, Haverhill, MA 01830 · Essex County

Penacook Place, a proud member of Covenant Health, is a well-established 160-bed care center located near downtown Haverhill, Massachusetts.

4.0CMS overall rating(978) 374-0707Visit website ↗
77
Strong
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
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Photos via google places, facility website.

Availability outlookUsually has openings

Typically 66% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Haverhill

Penacook Place, INC is a non-profit skilled nursing facility in Haverhill, MA, with 160 certified beds and an average of about 106 residents per day. It operates as part of the Covenant Health network.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 3/5 on quality measures.

Staff provide about 3.71 total nurse hours per resident each day (0.68 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 39.2%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 2 health deficiencies at its most recent standard survey, and 4 federal fines totaling $33,677 in the recent record.

Strengths

  • Strong health-inspection rating
  • Low staff turnover (continuity of care)
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average nurse staffing (3.71 hrs/resident/day)
  • $33,677 in federal fines
Best for: Families who want a highly rated, well-staffed setting in Haverhill for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
160
Avg. residents/day
106
Ownership
Non profit - Church related
Part of a chain
Covenant Health
Continuing care
No
CMS provider #
225376

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$14,050–$17,500/mo (median $15,350)Local market estimate

2024–2026 published survey medians, state median adjusted to local Cambridge prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Penacook Place, INC

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.71
National avg ≈ 3.9
RN hrs / resident / day
0.68
National avg ≈ 0.75
Nursing staff turnover
39.2%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
2
Federal fines
4 ($33,677)
Total penalties
4
Last standard survey
2025-06-04
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (30 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-01-20Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2026-01-20Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2025-04-29Severity G — actual harmFrom a complaintPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2024-05-08Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-05-08Severity D — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-05-08Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-05-08Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2024-05-08Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2025-04-29Fine$10,868
2023-08-14Fine$4,587
2023-08-07Fine$4,587
2023-07-17Fine$13,635

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Memory care
  • Respite / short-term stays
  • Daily activities & events

Location

150 Water Street, Haverhill, MA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Penacook Place, INC.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Penacook Place, INC

How much does Penacook Place, INC cost?

Penacook Place, INC does not publish exact rates. Comparable skilled nursing in the Haverhill, MA area typically runs $14,050–$17,500 per month (median $15,350, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Penacook Place, INC's Medicare rating?

Medicare (CMS) rates Penacook Place, INC 4 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Penacook Place, INC?

Staff provide about 3.71 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 39.2% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Penacook Place, INC?

Penacook Place, INC has 30 health citations on its recent federal inspection record (last standard survey: 2025-06-04). The full citation-by-citation detail, with severity levels, is published on this page.

Does Penacook Place, INC have availability?

Typically 66% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Penacook Place, INC offer?

Penacook Place, INC in Haverhill, MA offers skilled nursing and is licensed for 160 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Cambridge.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Penacook Place, INC — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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