Skip to content
Haven
Skilled NursingCMS verified

Orchard Rehabilitation & Nursing Center

600 Bates Road, Medina, NY 14103 · Orleans County

3.0CMS overall rating(585) 798-4100Visit website ↗
55
Good
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Orchard Rehabilitation & Nursing Center photo 1Orchard Rehabilitation & Nursing Center photo 2Orchard Rehabilitation & Nursing Center photo 3Orchard Rehabilitation & Nursing Center photo 4Orchard Rehabilitation & Nursing Center photo 5Orchard Rehabilitation & Nursing Center photo 6Orchard Rehabilitation & Nursing Center photo 7Orchard Rehabilitation & Nursing Center photo 8Orchard Rehabilitation & Nursing Center photo 9Orchard Rehabilitation & Nursing Center photo 10

Photos via google places, facility website.

Availability outlookVery limited availability

Typically 95% full (151 of 160 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Medina

Orchard Rehabilitation & Nursing Center is a for-profit skilled nursing facility in Medina, NY, with 160 certified beds and an average of about 151 residents per day. It operates as part of the Personal Healthcare Management network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 2/5 on staffing, 3/5 on quality measures.

Staff provide about 2.99 total nurse hours per resident each day (0.47 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 54.9%, higher than the ~52% national average. On the safety record, CMS notes 7 health deficiencies at its most recent standard survey.

Strengths

  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average nurse staffing (2.99 hrs/resident/day)
Best for: Families weighing a dependable, mid-rated skilled nursing option in Medina, especially when location or Medicaid acceptance matters.

At a glance

Certified beds
160
Avg. residents/day
151
Ownership
For profit - Limited Liability company
Part of a chain
Personal Healthcare Management
Continuing care
No
CMS provider #
335397

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$12,580–$15,390/mo (median $13,620)Local market estimate

2024–2026 published survey medians, state median adjusted to local Rochester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Orchard Rehabilitation & Nursing Center

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
2.99
National avg ≈ 3.9
RN hrs / resident / day
0.47
National avg ≈ 0.75
Nursing staff turnover
54.9%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
7
Federal fines
None on record
Total penalties
0
Last standard survey
2024-04-16
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (18 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-09-02Severity F — potential for harmFrom a complaintNursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

2025-09-02Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2024-04-16Severity E — potential for harmNutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2024-04-16Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-04-16Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-04-16Severity D — potential for harmNursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

2024-04-16Severity B — minimalAdministration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

2022-04-25Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Library

Location

600 Bates Road, Medina, NY

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Orchard Rehabilitation & Nursing Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Orchard Rehabilitation & Nursing Center

How much does Orchard Rehabilitation & Nursing Center cost?

Orchard Rehabilitation & Nursing Center does not publish exact rates. Comparable skilled nursing in the Medina, NY area typically runs $12,580–$15,390 per month (median $13,620, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Orchard Rehabilitation & Nursing Center's Medicare rating?

Medicare (CMS) rates Orchard Rehabilitation & Nursing Center 3 out of 5 stars overall, including 3/5 for health inspections, 2/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Orchard Rehabilitation & Nursing Center?

Staff provide about 2.99 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 54.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Orchard Rehabilitation & Nursing Center?

Orchard Rehabilitation & Nursing Center has 18 health citations on its recent federal inspection record (last standard survey: 2024-04-16). The full citation-by-citation detail, with severity levels, is published on this page.

Does Orchard Rehabilitation & Nursing Center have availability?

Typically 95% full (151 of 160 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Orchard Rehabilitation & Nursing Center offer?

Orchard Rehabilitation & Nursing Center in Medina, NY offers skilled nursing and is licensed for 160 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Rochester.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Orchard Rehabilitation & Nursing Center — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

Other top communities in Rochester, NY

Maplewood Nursing Home INC in Webster

Webster, NY · 74 beds

5.0CMS rating
Skilled NursingVery limited availability

One of Webster's top-rated skilled nursing communities.

Est. $12,580$15,390/mo
View full evaluation →
Jewish Home of Rochester in Rochester

Rochester, NY · 362 beds

5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Moderate availability

One of Rochester's top-rated skilled nursing communities.

Est. $12,580$15,390/mo
View full evaluation →
M.m. Ewing Continuing Care Center in Canandaigua

Canandaigua, NY · 178 beds

5.0CMS rating
Skilled NursingVery limited availability

One of Canandaigua's top-rated skilled nursing communities.

Est. $12,580$15,390/mo
View full evaluation →