Eau Claire, WI · 50 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Eau Claire's top-rated skilled nursing communities.
Est. $9,430–$12,210/mo
View full evaluation →Skilled NursingCMS verified
Oakwood Health Services
2512 New Pine Dr, Altoona, WI 54720 · Eau Claire County
Oakwood Health Services: Care in Altoona since 1983. Skilled nursing and rehab for Eau Claire, Chippewa, and Dunn Counties. Experienced, compassionate staff.
53
FairHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates fair.
Photos via google places, facility website.
Availability outlookUsually has openings
Typically 69% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A below-average federal rating — worth a careful look in Altoona
Oakwood Health Services is a for-profit skilled nursing facility in Altoona, WI, with 80 certified beds and an average of about 55 residents per day. It operates as part of the North Shore Healthcare network.
Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 4/5 on staffing, 3/5 on quality measures.
Staff provide about 3.93 total nurse hours per resident each day (1.15 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 33.9%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 10 health deficiencies at its most recent standard survey, and 2 federal fines totaling $36,552 in the recent record.
Strengths
- ✓Above-average nurse staffing (3.93 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 2-star overall CMS rating
- •Below-average health-inspection rating
- •$36,552 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Altoona options — our advisors can help you compare.
At a glance
- Certified beds
- 80
- Avg. residents/day
- 55
- Ownership
- For profit - Limited Liability company
- Part of a chain
- North Shore Healthcare
- Continuing care
- No
- CMS provider #
- 525454
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $9,430–$12,210/mo (median $10,520) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Eau Claire prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.93
- National avg ≈ 3.9
- RN hrs / resident / day
- 1.15
- National avg ≈ 0.75
- Nursing staff turnover
- 33.9%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 10
- Federal fines
- 2 ($36,552)
- Total penalties
- 2
- Last standard survey
- 2026-03-11
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (25 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-03-11Severity E — potential for harmQuality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
2026-03-11Severity D — potential for harmResident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
2026-03-11Severity D — potential for harmResident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
2026-03-11Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2026-03-11Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
2026-03-11Severity D — potential for harmQuality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
2026-03-11Severity D — potential for harmPharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
2026-03-11Severity D — potential for harmNutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-02-20 | Fine | $22,925 |
| 2024-08-26 | Fine | $13,627 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Physical therapy
- ✓ Occupational therapy
- ✓ Rehabilitation services
- ✓ Scheduled transportation
- ✓ Restaurant-style dining
Location
2512 New Pine Dr, Altoona, WI
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Oakwood Health Services.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Oakwood Health Services
How much does Oakwood Health Services cost?
Oakwood Health Services does not publish exact rates. Comparable skilled nursing in the Altoona, WI area typically runs $9,430–$12,210 per month (median $10,520, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Oakwood Health Services's Medicare rating?
Medicare (CMS) rates Oakwood Health Services 2 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.
How is the staffing at Oakwood Health Services?
Staff provide about 3.93 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 33.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Oakwood Health Services?
Oakwood Health Services has 25 health citations on its recent federal inspection record (last standard survey: 2026-03-11). The full citation-by-citation detail, with severity levels, is published on this page.
Does Oakwood Health Services have availability?
Typically 69% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Oakwood Health Services offer?
Oakwood Health Services in Altoona, WI offers skilled nursing and is licensed for 80 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Eau Claire.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Oakwood Health Services — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
Other top communities in Eau Claire, WI
Chippewa Falls, WI · 50 beds
5.0CMS rating
Skilled NursingModerate availability
One of Chippewa Falls's top-rated skilled nursing communities.
Est. $9,430–$12,210/mo
View full evaluation →Dove Healthcare - Bloomer
Scout 93Bloomer, WI · 50 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Bloomer's top-rated skilled nursing communities.
Est. $9,430–$12,210/mo
View full evaluation →