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Skilled NursingCMS verified

Northbrooke Post Acute

121 Physicians Dr, Jackson, TN 38305 · Madison County

Northbrooke Post Acute is a premier nursing home that provides exceptional short-term rehabilitation and around-the-clock skilled nursing care. Whether you need post-hospital recovery or long-term support, our compassionate team is dedicated to delivering the highest quality care you deserve.

1.0CMS overall rating(731) 664-5050Visit website ↗
24
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
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Photos via google places, facility website.

Availability outlookModerate availability

Typically 78% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Northbrooke Post Acute is a for-profit skilled nursing facility in Jackson, TN, with 120 certified beds and an average of about 93 residents per day. It operates as part of the Links Healthcare Group network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 1/5 on staffing, 1/5 on quality measures.

Staff provide about 3.83 total nurse hours per resident each day (0.34 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 71.6%, higher than the ~52% national average. On the safety record, CMS notes 15 health deficiencies at its most recent standard survey.

Strengths

  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (3.83 hrs/resident/day)
  • High staff turnover (71.6%)
  • 15 deficiencies at last survey
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Jackson options — our advisors can help you compare.

At a glance

Certified beds
120
Avg. residents/day
93
Ownership
For profit - Corporation
Part of a chain
Links Healthcare Group
Continuing care
No
CMS provider #
445401

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$8,070–$10,090/mo (median $8,830)Local market estimate

2024–2026 published survey medians, state median adjusted to local Jackson prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Northbrooke Post Acute

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.83
National avg ≈ 3.9
RN hrs / resident / day
0.34
National avg ≈ 0.75
Nursing staff turnover
71.6%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
15
Federal fines
None on record
Total penalties
0
Last standard survey
2025-04-16
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (32 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-04-16Severity E — potential for harmQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-04-16Severity E — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2025-04-16Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-04-16Severity D — potential for harmResident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

2025-04-16Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

2025-04-16Severity D — potential for harmResident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

2025-04-16Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2025-04-16Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Restaurant-style dining
  • Daily activities & events
  • 24-hour staff

Location

121 Physicians Dr, Jackson, TN

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Northbrooke Post Acute.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Northbrooke Post Acute

How much does Northbrooke Post Acute cost?

Northbrooke Post Acute does not publish exact rates. Comparable skilled nursing in the Jackson, TN area typically runs $8,070–$10,090 per month (median $8,830, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Northbrooke Post Acute's Medicare rating?

Medicare (CMS) rates Northbrooke Post Acute 1 out of 5 stars overall, including 2/5 for health inspections, 1/5 for staffing, 1/5 for quality measures. The national average is about 3 stars.

How is the staffing at Northbrooke Post Acute?

Staff provide about 3.83 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 71.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Northbrooke Post Acute?

Northbrooke Post Acute has 32 health citations on its recent federal inspection record (last standard survey: 2025-04-16). The full citation-by-citation detail, with severity levels, is published on this page.

Does Northbrooke Post Acute have availability?

Typically 78% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Northbrooke Post Acute offer?

Northbrooke Post Acute in Jackson, TN offers skilled nursing and is licensed for 120 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Jackson.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Northbrooke Post Acute — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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