Skilled NursingCMS verified

North Central Health Care

2400 Marshall Street, Ste a, Wausau, WI 54403 · Marathon County

North Central Health Care is a longstanding mental and behavioral health care center in Wausau, Wisconsin offering treatment for addictions, patients with disabilities, and mental health disorders Langlade, Lincoln, and Marathon Counties. NCHC operates a 24/7 Crisis Center, Acutes Care Services programming, including …

2.0CMS overall rating(715) 841-5178 Visit website ↗

Fair

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates fair.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 78% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Wausau

North Central Health Care is a government-owned skilled nursing facility in Wausau, WI, with 159 certified beds and an average of about 124 residents per day.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.

Staff provide about 4.31 total nurse hours per resident each day (1.40 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 34.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 14 health deficiencies at its most recent standard survey, and 2 federal fines totaling $79,192 in the recent record.

Strengths

✓Above-average nurse staffing (4.31 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•14 deficiencies at last survey
•$79,192 in federal fines

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Wausau options — our advisors can help you compare.

At a glance

Certified beds: 159
Avg. residents/day: 124
Ownership: Government - County
Part of a chain: Independent
Continuing care: No
CMS provider #: 525132

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$9,410–$12,190/mo (median $10,500)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Wausau prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

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Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.31; National avg ≈ 3.9
RN hrs / resident / day: 1.40; National avg ≈ 0.75
Nursing staff turnover: 34.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 14
Federal fines: 2 ($79,192)
Total penalties: 2
Last standard survey: 2025-08-21
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (20 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-17Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

2025-08-21Severity G — actual harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-08-21Severity F — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2025-08-21Severity F — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-08-21Severity E — potential for harmResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2025-08-21Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-08-21Severity D — potential for harmResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2025-08-21Severity D — potential for harmResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-08-21	Fine	$65,565
2024-09-10	Fine	$13,627

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Scheduled transportation

Location

2400 Marshall Street, Ste a, Wausau, WI

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

2.1

75 reviews →

Verified family reviews

No verified family reviews yet for North Central Health Care.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about North Central Health Care

How much does North Central Health Care cost?

North Central Health Care does not publish exact rates. Comparable skilled nursing in the Wausau, WI area typically runs $9,410–$12,190 per month (median $10,500, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is North Central Health Care's Medicare rating?

Medicare (CMS) rates North Central Health Care 2 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at North Central Health Care?

Staff provide about 4.31 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 34.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at North Central Health Care?

North Central Health Care has 20 health citations on its recent federal inspection record (last standard survey: 2025-08-21). The full citation-by-citation detail, with severity levels, is published on this page.

Does North Central Health Care have availability?

Typically 78% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does North Central Health Care offer?

North Central Health Care in Wausau, WI offers skilled nursing and is licensed for 159 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Wausau.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for North Central Health Care — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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