Skilled NursingCMS verified

Normandy Manor of Rocky River

22709 Lake Rd, Rocky River, OH 44116 · Cuyahoga County

The Normandy is a senior living community in Rocky River, Ohio that combines top-notch amenities and compassionate care to provide a continuum of support for every stage of the aging process.

1.0CMS overall rating(440) 333-5400 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 86% full (129 of 150 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Normandy Manor of Rocky River is a for-profit skilled nursing facility in Rocky River, OH, with 150 certified beds and an average of about 129 residents per day.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 1/5 on staffing, 4/5 on quality measures.

Staff provide about 3.10 total nurse hours per resident each day (0.41 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 50.3%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey.

Strengths

✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.10 hrs/resident/day)

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Rocky River options — our advisors can help you compare.

At a glance

Certified beds: 150
Avg. residents/day: 129
Ownership: For profit - Limited Liability company
Part of a chain: Independent
Continuing care: No
CMS provider #: 365926

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,690–$11,180/mo (median $9,660)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Cleveland prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Normandy Manor of Rocky River →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.10; National avg ≈ 3.9
RN hrs / resident / day: 0.41; National avg ≈ 0.75
Nursing staff turnover: 50.3%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 3
Federal fines: None on record
Total penalties: 0
Last standard survey: 2024-07-11
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (35 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2024-11-06Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

2024-11-06Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-11-06Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-08-22Severity F — potential for harmFrom a complaintInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-07-11Severity F — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

2024-07-11Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

2024-07-11Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2024-02-12Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Restaurant-style dining
✓ Daily activities & events

Location

22709 Lake Rd, Rocky River, OH

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 9:00 AM – 5:30 PM

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.7

45 reviews →

Verified family reviews

No verified family reviews yet for Normandy Manor of Rocky River.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Normandy Manor of Rocky River

How much does Normandy Manor of Rocky River cost?

Normandy Manor of Rocky River does not publish exact rates. Comparable skilled nursing in the Rocky River, OH area typically runs $8,690–$11,180 per month (median $9,660, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Normandy Manor of Rocky River's Medicare rating?

Medicare (CMS) rates Normandy Manor of Rocky River 1 out of 5 stars overall, including 2/5 for health inspections, 1/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Normandy Manor of Rocky River?

Staff provide about 3.10 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 50.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Normandy Manor of Rocky River?

Normandy Manor of Rocky River has 35 health citations on its recent federal inspection record (last standard survey: 2024-07-11). The full citation-by-citation detail, with severity levels, is published on this page.

Does Normandy Manor of Rocky River have availability?

Typically 86% full (129 of 150 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Normandy Manor of Rocky River offer?

Normandy Manor of Rocky River in Rocky River, OH offers skilled nursing and is licensed for 150 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Cleveland.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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Check the inspection record and staffing data on this page against your loved one's needs.
2
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Request current rates for Normandy Manor of Rocky River — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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