Skilled NursingCMS verified

NHC Place at Cool Springs

211 Cool Springs Blvd, Franklin, TN 37067 · Williamson County

NHC Place at Cool Springs Schedule A Tour Assisted Living Memory Care Home Care Caris Hospice Address: 211 Cool Springs Blvd, Franklin, TN 37067 Main Phone: (615) 778-6800 Schedule A Tour Pay My Healthcare Bill Pay My Assisted Living Bill Follow Us Photo Gallery About NHC Place at Cool Springs We strive to make every…

5.0CMS overall rating(615) 778-6800 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 57% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Franklin's top-rated skilled nursing communities

NHC Place at Cool Springs is a for-profit skilled nursing facility in Franklin, TN, with 121 certified beds and an average of about 69 residents per day. It operates as part of the National Healthcare Corporation network.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.

Staff provide about 4.87 total nurse hours per resident each day (1.13 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 50%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 1 health deficiency at its most recent standard survey.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Above-average nurse staffing (4.87 hrs/resident/day)
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Franklin for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 121
Avg. residents/day: 69
Ownership: For profit - Corporation
Part of a chain: National Healthcare Corporation
Continuing care: No
CMS provider #: 445475

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$9,090–$11,360/mo (median $9,950)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Nashville prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for NHC Place at Cool Springs →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.87; National avg ≈ 3.9
RN hrs / resident / day: 1.13; National avg ≈ 0.75
Nursing staff turnover: 50%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 1
Federal fines: None on record
Total penalties: 0
Last standard survey: 2022-09-14
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (8 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2022-09-14Severity E — potential for harmInfection Control Deficiencies

Perform COVID19 testing on residents and staff.

2019-08-22Severity G — actual harmResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2019-08-22Severity G — actual harmQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2019-08-22Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2019-08-22Severity D — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2019-08-22Severity D — potential for harmPharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are…

2018-10-17Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2018-10-17Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Memory care
✓ Restaurant-style dining
✓ Daily activities & events
✓ Courtyard / outdoor space

Location

211 Cool Springs Blvd, Franklin, TN

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.1

34 reviews →

Verified family reviews

No verified family reviews yet for NHC Place at Cool Springs.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about NHC Place at Cool Springs

How much does NHC Place at Cool Springs cost?

NHC Place at Cool Springs does not publish exact rates. Comparable skilled nursing in the Franklin, TN area typically runs $9,090–$11,360 per month (median $9,950, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is NHC Place at Cool Springs's Medicare rating?

Medicare (CMS) rates NHC Place at Cool Springs 5 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at NHC Place at Cool Springs?

Staff provide about 4.87 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 50% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at NHC Place at Cool Springs?

NHC Place at Cool Springs has 8 health citations on its recent federal inspection record (last standard survey: 2022-09-14). The full citation-by-citation detail, with severity levels, is published on this page.

Does NHC Place at Cool Springs have availability?

Typically 57% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does NHC Place at Cool Springs offer?

NHC Place at Cool Springs in Franklin, TN offers skilled nursing and is licensed for 121 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Nashville.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for NHC Place at Cool Springs — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
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