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Skilled NursingCMS verified

NHC Healthcare, St Charles

35 Sugar Maple Lane, Saint Charles, MO 63303 · St. Charles County

35 Sugar Maple LaneSt. Charles,MO 63303Main Phone: (636) 946-8887 Skilled NursingContinuing CareRehabilitationRespite CareHospice Care

5.0CMS overall rating(636) 946-8887Visit website ↗
91
Exceptional
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
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Photos via google places, facility website.

Availability outlookModerate availability

Typically 74% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Saint Charles's top-rated skilled nursing communities

NHC Healthcare, St Charles is a for-profit skilled nursing facility in Saint Charles, MO, with 120 certified beds and an average of about 89 residents per day. It operates as part of the National Healthcare Corporation network.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.

Staff provide about 3.38 total nurse hours per resident each day (0.70 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 51.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey.

Strengths

  • 5-star overall CMS rating
  • Strong health-inspection rating
  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average nurse staffing (3.38 hrs/resident/day)
Best for: Families who want a highly rated, well-staffed setting in Saint Charles for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
120
Avg. residents/day
89
Ownership
For profit - Corporation
Part of a chain
National Healthcare Corporation
Continuing care
No
CMS provider #
265166

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$6,330–$8,230/mo (median $7,070)Local market estimate

2024–2026 published survey medians, state median adjusted to local St. Louis prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for NHC Healthcare, St Charles

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.38
National avg ≈ 3.9
RN hrs / resident / day
0.70
National avg ≈ 0.75
Nursing staff turnover
51.4%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
3
Federal fines
None on record
Total penalties
0
Last standard survey
2024-06-20
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (8 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2024-06-20Severity E — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-06-20Severity E — potential for harmEnvironmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

2024-06-20Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-01-19Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

2022-11-10Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2022-11-10Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2022-11-10Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2019-10-11Severity C — minimalNursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Physical therapy
  • Occupational therapy
  • Rehabilitation services
  • Restaurant-style dining
  • Chef-prepared meals
  • Wellness programs
  • Housekeeping & laundry
  • Daily activities & events
  • 24-hour staff
  • 24/7 staff

Location

35 Sugar Maple Lane, Saint Charles, MO

  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for NHC Healthcare, St Charles.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about NHC Healthcare, St Charles

How much does NHC Healthcare, St Charles cost?

NHC Healthcare, St Charles does not publish exact rates. Comparable skilled nursing in the Saint Charles, MO area typically runs $6,330–$8,230 per month (median $7,070, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is NHC Healthcare, St Charles's Medicare rating?

Medicare (CMS) rates NHC Healthcare, St Charles 5 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at NHC Healthcare, St Charles?

Staff provide about 3.38 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 51.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at NHC Healthcare, St Charles?

NHC Healthcare, St Charles has 8 health citations on its recent federal inspection record (last standard survey: 2024-06-20). The full citation-by-citation detail, with severity levels, is published on this page.

Does NHC Healthcare, St Charles have availability?

Typically 74% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does NHC Healthcare, St Charles offer?

NHC Healthcare, St Charles in Saint Charles, MO offers skilled nursing and is licensed for 120 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in St. Louis.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for NHC Healthcare, St Charles — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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