Skilled NursingCMS verified

NHC Healthcare, Milan

8017 Dogwood Lane, Milan, TN 38358 · Gibson County

8017 Dogwood LaneMilan,TN 38358Main Phone: (731) 686-8373 Skilled NursingContinuing CareRehabilitationRespite CareHospice Care

4.0CMS overall rating(731) 686-8373 Visit website ↗

Strong

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates strong.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 84% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Milan

NHC Healthcare, Milan is a for-profit skilled nursing facility in Milan, TN, with 117 certified beds and an average of about 98 residents per day. It operates as part of the National Healthcare Corporation network.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.69 total nurse hours per resident each day (0.90 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 56.3%, higher than the ~52% national average. On the safety record, CMS notes 7 health deficiencies at its most recent standard survey.

Strengths

✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average nurse staffing (3.69 hrs/resident/day)

Best for: Families who want a highly rated, well-staffed setting in Milan for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 117
Avg. residents/day: 98
Ownership: For profit - Limited Liability company
Part of a chain: National Healthcare Corporation
Continuing care: No
CMS provider #: 445069

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,070–$10,090/mo (median $8,830)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Jackson prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for NHC Healthcare, Milan →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.69; National avg ≈ 3.9
RN hrs / resident / day: 0.90; National avg ≈ 0.75
Nursing staff turnover: 56.3%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 7
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-08-27
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (14 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-08-27Severity E — potential for harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-08-27Severity D — potential for harmResident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

2025-08-27Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2025-08-27Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2025-08-27Severity D — potential for harmNursing and Physician Services Deficiencies

Post nurse staffing information every day.

2025-08-27Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2025-08-27Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-12-18Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Restaurant-style dining
✓ Chef-prepared meals
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ 24-hour staff
✓ 24/7 staff

Location

8017 Dogwood Lane, Milan, TN

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.4

23 reviews →

Verified family reviews

No verified family reviews yet for NHC Healthcare, Milan.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about NHC Healthcare, Milan

How much does NHC Healthcare, Milan cost?

NHC Healthcare, Milan does not publish exact rates. Comparable skilled nursing in the Milan, TN area typically runs $8,070–$10,090 per month (median $8,830, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is NHC Healthcare, Milan's Medicare rating?

Medicare (CMS) rates NHC Healthcare, Milan 4 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at NHC Healthcare, Milan?

Staff provide about 3.69 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 56.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at NHC Healthcare, Milan?

NHC Healthcare, Milan has 14 health citations on its recent federal inspection record (last standard survey: 2025-08-27). The full citation-by-citation detail, with severity levels, is published on this page.

Does NHC Healthcare, Milan have availability?

Typically 84% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does NHC Healthcare, Milan offer?

NHC Healthcare, Milan in Milan, TN offers skilled nursing and is licensed for 117 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Jackson.
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Your next steps — this week

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2
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3
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