Skilled NursingCMS verified

NHC Healthcare, Hendersonville

370 Old Shackle Island Rd, Hendersonville, TN 37075 · Sumner County

370 Old Shackle Island RoadHendersonville,TN 37075Main Phone: (615) 824-0720 Skilled NursingContinuing CareRehabilitationRespite CareHospice Care

3.0CMS overall rating(615) 824-0720 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via facility website.

Availability outlookModerate availability

Typically 80% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Hendersonville

NHC Healthcare, Hendersonville is a for-profit skilled nursing facility in Hendersonville, TN, with 122 certified beds and an average of about 97 residents per day. It operates as part of the National Healthcare Corporation network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.

Staff provide about 3.72 total nurse hours per resident each day (0.55 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 39.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 2 health deficiencies at its most recent standard survey.

Strengths

✓Low staff turnover (continuity of care)
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average nurse staffing (3.72 hrs/resident/day)

Best for: Families weighing a dependable, mid-rated skilled nursing option in Hendersonville, especially when location or Medicaid acceptance matters.

At a glance

Certified beds: 122
Avg. residents/day: 97
Ownership: For profit - Corporation
Part of a chain: National Healthcare Corporation
Continuing care: No
CMS provider #: 445191

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$9,090–$11,360/mo (median $9,950)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Nashville prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for NHC Healthcare, Hendersonville →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.72; National avg ≈ 3.9
RN hrs / resident / day: 0.55; National avg ≈ 0.75
Nursing staff turnover: 39.6%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 2
Federal fines: None on record
Total penalties: 0
Last standard survey: 2026-03-18
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (16 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-11-04Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-11-04Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2022-06-08Severity D — potential for harmResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

2022-06-08Severity D — potential for harmResident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

2022-06-08Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2022-06-08Severity D — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2022-06-08Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2022-06-08Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Restaurant-style dining
✓ Chef-prepared meals
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ 24-hour staff
✓ 24/7 staff

Location

370 Old Shackle Island Rd, Hendersonville, TN

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.4

34 reviews →

Verified family reviews

No verified family reviews yet for NHC Healthcare, Hendersonville.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about NHC Healthcare, Hendersonville

How much does NHC Healthcare, Hendersonville cost?

NHC Healthcare, Hendersonville does not publish exact rates. Comparable skilled nursing in the Hendersonville, TN area typically runs $9,090–$11,360 per month (median $9,950, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is NHC Healthcare, Hendersonville's Medicare rating?

Medicare (CMS) rates NHC Healthcare, Hendersonville 3 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at NHC Healthcare, Hendersonville?

Staff provide about 3.72 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 39.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at NHC Healthcare, Hendersonville?

NHC Healthcare, Hendersonville has 16 health citations on its recent federal inspection record (last standard survey: 2026-03-18). The full citation-by-citation detail, with severity levels, is published on this page.

Does NHC Healthcare, Hendersonville have availability?

Typically 80% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does NHC Healthcare, Hendersonville offer?

NHC Healthcare, Hendersonville in Hendersonville, TN offers skilled nursing and is licensed for 122 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Nashville.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
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Your next steps — this week

1
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2
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3
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