Skilled NursingCMS verified

NHC Healthcare, Ft Sanders

2120 Highland Ave, Knoxville, TN 37916 · Knox County

2120 Highland AvenueKnoxville,TN 37916Main Phone: (865) 525-4131 Skilled NursingContinuing CareRehabilitationRespite CareHospice Care

3.0CMS overall rating(865) 525-4131 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via facility website.

Availability outlookModerate availability

Typically 82% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Knoxville

NHC Healthcare, Ft Sanders is a for-profit skilled nursing facility in Knoxville, TN, with 160 certified beds and an average of about 132 residents per day. It operates as part of the National Healthcare Corporation network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.

Staff provide about 3.99 total nurse hours per resident each day (0.52 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 53.5%, higher than the ~52% national average. On the safety record, CMS notes 2 health deficiencies at its most recent standard survey, and 1 federal fine totaling $9,770 in the recent record.

Strengths

✓Above-average nurse staffing (3.99 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families weighing a dependable, mid-rated skilled nursing option in Knoxville, especially when location or Medicaid acceptance matters.

At a glance

Certified beds: 160
Avg. residents/day: 132
Ownership: For profit - Limited Liability company
Part of a chain: National Healthcare Corporation
Continuing care: No
CMS provider #: 445107

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,730–$10,920/mo (median $9,560)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Knoxville prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for NHC Healthcare, Ft Sanders →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.99; National avg ≈ 3.9
RN hrs / resident / day: 0.52; National avg ≈ 0.75
Nursing staff turnover: 53.5%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 2
Federal fines: 1 ($9,770)
Total penalties: 1
Last standard survey: 2024-02-02
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (19 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2024-02-02Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2024-02-02Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2023-11-08Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-11-08Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2023-11-08Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2023-11-08Severity E — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2023-11-08Severity E — potential for harmFrom a complaintEnvironmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2023-11-08Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2023-11-08	Fine	$9,770

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Restaurant-style dining
✓ Chef-prepared meals
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ 24-hour staff
✓ 24/7 staff

Location

2120 Highland Ave, Knoxville, TN

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.0

10 reviews →

Verified family reviews

No verified family reviews yet for NHC Healthcare, Ft Sanders.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about NHC Healthcare, Ft Sanders

How much does NHC Healthcare, Ft Sanders cost?

NHC Healthcare, Ft Sanders does not publish exact rates. Comparable skilled nursing in the Knoxville, TN area typically runs $8,730–$10,920 per month (median $9,560, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is NHC Healthcare, Ft Sanders's Medicare rating?

Medicare (CMS) rates NHC Healthcare, Ft Sanders 3 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at NHC Healthcare, Ft Sanders?

Staff provide about 3.99 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 53.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at NHC Healthcare, Ft Sanders?

NHC Healthcare, Ft Sanders has 19 health citations on its recent federal inspection record (last standard survey: 2024-02-02). The full citation-by-citation detail, with severity levels, is published on this page.

Does NHC Healthcare, Ft Sanders have availability?

Typically 82% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does NHC Healthcare, Ft Sanders offer?

NHC Healthcare, Ft Sanders in Knoxville, TN offers skilled nursing and is licensed for 160 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Knoxville.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
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2
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