Skilled NursingCMS verified

NHC Healthcare, Bristol

245 North Street, Bristol, VA 24201 · Bristol City County

245 North StreetBristol,VA 24201Main Phone: (276) 669-4711 Skilled NursingContinuing CareRehabilitationRespite CareHospice Care

5.0CMS overall rating(276) 669-4711 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via facility website.

Availability outlook● Fills quickly

Typically 93% full (111 of 120 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Bristol's top-rated skilled nursing communities

NHC Healthcare, Bristol is a for-profit skilled nursing facility in Bristol, VA, with 120 certified beds and an average of about 111 residents per day. It operates as part of the National Healthcare Corporation network.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.60 total nurse hours per resident each day (0.46 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 56%, higher than the ~52% national average. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey, and 1 federal fine totaling $12,735 in the recent record.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average nurse staffing (3.60 hrs/resident/day)

Best for: Families who want a highly rated, well-staffed setting in Bristol for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 120
Avg. residents/day: 111
Ownership: For profit - Corporation
Part of a chain: National Healthcare Corporation
Continuing care: No
CMS provider #: 495131

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,160–$10,200/mo (median $8,930)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Kingsport prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for NHC Healthcare, Bristol →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.60; National avg ≈ 3.9
RN hrs / resident / day: 0.46; National avg ≈ 0.75
Nursing staff turnover: 56%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 3
Federal fines: 1 ($12,735)
Total penalties: 1
Last standard survey: 2023-12-06
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (16 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-08-20Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-08-20Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-08-20Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2021-07-15Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2021-07-15Severity E — potential for harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2021-07-15Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2021-07-15Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2021-07-15Severity D — potential for harmPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-08-20	Fine	$12,735

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Restaurant-style dining
✓ Chef-prepared meals
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ 24-hour staff
✓ 24/7 staff

Location

245 North Street, Bristol, VA

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.5

42 reviews →

Verified family reviews

No verified family reviews yet for NHC Healthcare, Bristol.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about NHC Healthcare, Bristol

How much does NHC Healthcare, Bristol cost?

NHC Healthcare, Bristol does not publish exact rates. Comparable skilled nursing in the Bristol, VA area typically runs $8,160–$10,200 per month (median $8,930, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is NHC Healthcare, Bristol's Medicare rating?

Medicare (CMS) rates NHC Healthcare, Bristol 5 out of 5 stars overall, including 4/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at NHC Healthcare, Bristol?

Staff provide about 3.60 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 56% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at NHC Healthcare, Bristol?

NHC Healthcare, Bristol has 16 health citations on its recent federal inspection record (last standard survey: 2023-12-06). The full citation-by-citation detail, with severity levels, is published on this page.

Does NHC Healthcare, Bristol have availability?

Typically 93% full (111 of 120 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does NHC Healthcare, Bristol offer?

NHC Healthcare, Bristol in Bristol, VA offers skilled nursing and is licensed for 120 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Kingsport.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for NHC Healthcare, Bristol — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
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