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Skilled NursingCMS verified

Newport News Nursing & Rehab

12997 Nettles Drive, Newport News, VA 23602 · Newport News City County

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1.0CMS overall rating(757) 249-8880Visit website ↗
9
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Newport News Nursing & Rehab photo 1Newport News Nursing & Rehab photo 2Newport News Nursing & Rehab photo 3Newport News Nursing & Rehab photo 4

Photos via google places, facility website.

Availability outlookFills quickly

Typically 94% full (96 of 102 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Newport News Nursing & Rehab is a for-profit skilled nursing facility in Newport News, VA, with 102 certified beds and an average of about 96 residents per day. It operates as part of the Avardis Health network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 3/5 on quality measures.

Staff provide about 2.97 total nurse hours per resident each day (0.42 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 71.6%, higher than the ~52% national average. On the safety record, CMS notes 27 health deficiencies at its most recent standard survey, and 1 federal fine totaling $79,870 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (2.97 hrs/resident/day)
  • High staff turnover (71.6%)
  • 27 deficiencies at last survey
  • $79,870 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Newport News options — our advisors can help you compare.

At a glance

Certified beds
102
Avg. residents/day
96
Ownership
For profit - Corporation
Part of a chain
Avardis Health
Continuing care
No
CMS provider #
495340

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$7,980–$10,470/mo (median $8,960)Local market estimate

2024–2026 published survey medians, state median adjusted to local Virginia Beach prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Newport News Nursing & Rehab

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
2.97
National avg ≈ 3.9
RN hrs / resident / day
0.42
National avg ≈ 0.75
Nursing staff turnover
71.6%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.
Health deficiencies (last survey)
27
Federal fines
1 ($79,870)
Total penalties
1
Last standard survey
2022-09-01
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (58 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-30Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2026-03-10Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-11-07Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2024-11-07Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-11-07Severity D — potential for harmFrom a complaintAdministration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

2022-09-01Severity G — actual harmQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2022-09-01Severity G — actual harmQuality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

2022-09-01Severity F — potential for harmNutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2026-03-10Fine$79,870

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Physical therapy
  • Occupational therapy
  • Rehabilitation services
  • Daily activities & events

Location

12997 Nettles Drive, Newport News, VA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Newport News Nursing & Rehab.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Newport News Nursing & Rehab

How much does Newport News Nursing & Rehab cost?

Newport News Nursing & Rehab does not publish exact rates. Comparable skilled nursing in the Newport News, VA area typically runs $7,980–$10,470 per month (median $8,960, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Newport News Nursing & Rehab's Medicare rating?

Medicare (CMS) rates Newport News Nursing & Rehab 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Newport News Nursing & Rehab?

Staff provide about 2.97 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 71.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Newport News Nursing & Rehab?

Newport News Nursing & Rehab has 58 health citations on its recent federal inspection record (last standard survey: 2022-09-01). The full citation-by-citation detail, with severity levels, is published on this page.

Does Newport News Nursing & Rehab have availability?

Typically 94% full (96 of 102 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Newport News Nursing & Rehab offer?

Newport News Nursing & Rehab in Newport News, VA offers skilled nursing and is licensed for 102 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Virginia Beach.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Newport News Nursing & Rehab — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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